Two people will eventually disagree about something. Not much to see there. However, when it elevates to “employee conflict” you have something on your hands that you need to deal with. The kicker? Employee conflict might be all around you. What are the tells? What can you do about it? My guest today helps practice find it and deal with it and will share her insights with us.

Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can’t deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles.

In this episode Carl White and Carol Bowser discuss:

• Where in a practice employee conflict might begin
• How people inadvertently escalate conflict when they’re trying to de-escalate
• The difficult conversation needed, common responses to them, and how to respond

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Connect with Carol Bowser

Facebook: https://www.facebook.com/p/Conflict-Management-Strategies-Inc-100057266327543/?paipv=0&eav=Afabcl1nrfeODBVL4VZium6AGh7Dx3NWGcTraIyP_pzLoE3b_X0BsvDqOUPZohmaZPw&_rdr

Linkedin: https://www.linkedin.com/in/carol-bowser/

Instagram: https://www.instagram.com/carol.bowser/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email: whitec@marketvisorygroup.com

Facebook: https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg