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Is your HOA board facing homeowner backlash? Learn proven ways to rebuild trust & manage conflicts effectively during a crisis!
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Are you currently dealing with potential unrest in your HOA community? Julie and Robert share critical insights into what HOA boards must do when facing homeowner frustration. Learn how proactive communication, transparency, and direct engagement with residents can ease tensions, rebuild trust, and resolve conflicts before they escalate.

Chapters From This Episode:

00:00 How Do HOA Boards End Up in Crisis Situations?

03:15 Why Do HOA Communities Experience Cycles of Conflict?

05:08 What Happens When Good Board Members Leave?

07:29 How Did COVID-19 Amplify HOA Board Challenges?

10:15 What Changes When a Dissident Joins the HOA Board?

14:26 How Does Poor Communication Create HOA Issues?

16:12 Why Do Emotional Appeals Cause HOA Conflicts to Escalate?

19:31 Ad Break - HOA Invest

20:09 How Should HOA Boards Address Community Dissatisfaction?

21:35 What’s the Best Way to Handle Dissident HOA Groups?

24:52 How Can Transparency Resolve HOA Misunderstandings?

27:08 Can Proactive Communication Prevent HOA Conflicts?

28:53 Why Should HOAs Involve Trusted Community Members?

30:07 How Does Creating a Volunteer Pipeline Help HOAs?

32:14 What Encouragement Do HOA Board Members Need?

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

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Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
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