The 2020 updated version of the best-selling guide to mastering communication, using conversation skills, emotional intelligence, body language, and more.

“....this book makes becoming an expert conversationalist easy to understand and more importantly easy and quick to achieve” (Michael Woods, author and speaker)

Cutting through the nonsense, this book offers a simple and easy to understand solution to mastering conversation and people skills using a variety of skills. No fancy gimmicks, just solid, actionable and proven advice.

“It is rare we come across a book so direct and so effective.” (Sydney Morning, March 2020)

Some of the topics covered in this book include:

• Steps to better conversation skills for any situation
• The secret to creating flowing conversations
• Master body language
• Conversation starters
• How to read other people and know what they want
• Effective speaking and listening
• Master social and emotional intelligence
• Charisma: how to improve it and how to use it
• Simple ways to improve your conflict management skills
• How to be more assertive
• Becoming a more flexible person
• How to be an expert negotiator!
• Building rapport with people
• And so much more!

“A superb and life-changing book.” (Michelle Larkin, businesswomen and speaker)