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  • The Customer Education Playbook

  • How Leading Companies Engage, Convert, and Retain Customers
  • 著者: Barry Kelly, Daniel Quick
  • ナレーター: Matt Weisgerber
  • 再生時間: 6 時間 24 分

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The Customer Education Playbook

著者: Barry Kelly, Daniel Quick
ナレーター: Matt Weisgerber
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無料体験終了後は月額¥1,500。いつでも退会できます。

¥2,200 で購入

¥2,200 で購入

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あらすじ・解説

Deliver maximum value to customers and clients with this blueprint to customer success

In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your products and services is the key to converting them from prospects to loyal advocates of your brand.

In this book, you'll examine how to define success for your customer, create a customer education development plan, and pursue customer success and revenue metrics. You'll also:

  • Learn why you should prioritize customer learning and invest in customer training and education.
  • Discover how to create a detailed customer success and retention plan that emphasizes delivered value.
  • Determine how to implement a learning strategy that maximizes and scales lifetime customer value.

Perfect for founders, executives, managers, and practitioners at companies of all kinds, The Customer Education Playbook is especially practical for SaaS company executives seeking to extract and provide maximum value from their customers over the long haul.

©2022 Thought Industries, Inc. (P)2022 Ascent Audio

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