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Have you ever noticed the gap between where your organization is and where it needs to be widening every day—especially when workflows are undefined or changing?

In this episode of Lean by Design, we sit down with Liam O’Neill of BPM‑D to tackle the big question: do you invest in building process capabilities internally or lean on outside consultants? We’ll walk you through evaluating your readiness, embedding process ownership in leadership, and starting with a real business challenge so you can create sustainable, scalable process excellence rather than just putting out fires.

Learn more about BPMD at https://bpm-d.com/

Connect with Liam at https://www.linkedin.com/in/l-oneill/

Ready to assess your organization’s efficiency? Connect with us at leanbydesign@sigmalabconsulting.com to uncover high-impact improvement opportunities. 🚀

For more insights and to assess your organization's excellence, check out our tailored scorecards:

1. Integrated Research & Business Operations Scorecard

• Evaluate your R&D and business operations and uncover opportunities for improvement. Integrated Research & Business Operations Scorecard

2. Data-Driven Portfolio Strategy & Execution Scorecard

• Evaluate your portfolio, strategy, and execution to uncover opportunities for improvement. Data-Driven Portfolio Strategy & Execution Scorecard

3. Asset Onboarding Scorecard

• Evaluate your asset onboarding and management readiness to uncover opportunities for improvement. Asset Onboarding Scorecard

4. Maintenance Efficiency Scorecard

• Evaluate your maintenance strategy to unlock operational excellence. Maintenance Efficiency Scorecard

Find all our links here! https://linktr.ee/sigmalabconsulting

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