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あらすじ・解説
Feared by many but if used properly can be transformative in a business. Set targets and track your progress – what gets measured invariably improves over time. How to use KPIs to stay ahead of how your business is performing from sales, to marketing to finance and beyond. Identify issues quickly and correct them. Knowledge is power – without the right data you cannot make sensible decisions and you will be relying on luck. Get staff buy-in and positive results will follow.
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