• A.I. Service Desks - Muddu Sudhakar, Aisera

  • 2021/05/04
  • 再生時間: 14 分
  • ポッドキャスト

A.I. Service Desks - Muddu Sudhakar, Aisera

  • サマリー

  • Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.

    We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.

    Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.

    Links from the show:

    • Aisera
    • Aisera Press Releases
    • Aisera Case Studies

    Sponsors:

    • Manning books << 40% off all books code: PODVOICETECH19
    • Conversation Design Institute << 25% off courses: VOICETECH25
    • Rumble Studio << create your free account

    Find us here:

    • Website
    • Apple Podcasts
    • Spotify
    • YouTube
    • Discord
    • LinkedIn
    • X
    • Reddit
    • Patreon
    • carl@voicetechpodcast.com
    ★ Support this podcast on Patreon ★
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あらすじ・解説

Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.

We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.

Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.

Links from the show:

  • Aisera
  • Aisera Press Releases
  • Aisera Case Studies

Sponsors:

  • Manning books << 40% off all books code: PODVOICETECH19
  • Conversation Design Institute << 25% off courses: VOICETECH25
  • Rumble Studio << create your free account

Find us here:

  • Website
  • Apple Podcasts
  • Spotify
  • YouTube
  • Discord
  • LinkedIn
  • X
  • Reddit
  • Patreon
  • carl@voicetechpodcast.com
★ Support this podcast on Patreon ★

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