OpenAI’s reported acquisition of Windsurf reveals a deeper battle brewing in the AI world — not just over models, but over developer mindshare and platform control.

This week’s episode breaks down why owning the tools that developers rely on is becoming the next frontier in AI dominance. Plus: how legal firms are quietly reinventing their services with AI, and why the slowdown in flashy product launches may signal the start of a new phase—focused on real business integration, not hype.

Amazon’s “Q Business” now integrates directly with Microsoft 365, putting it head-to-head with Microsoft Copilot and Google Duet. Meanwhile, OpenAI expands memory in ChatGPT, turning it into a long-term collaborator, and Google’s Gemini 1.5 Pro hits the market for enterprise use through Vertex AI.

The signal is clear: enterprise AI is no longer in beta — it’s ready for real work. Here’s what business leaders need to know.

In this episode, we explore how artificial intelligence is transforming customer service for businesses of all sizes. From intelligent chatbots to predictive analytics, AI is enabling faster, more personalized, and more efficient support experiences. Discover the tools that top companies are using to boost customer satisfaction while reducing response times and operational costs.

We’ll also look at real-world examples of businesses leveraging AI to stay competitive and create seamless client experiences. Whether you're a startup founder or a corporate leader, you'll gain practical insights on how to integrate AI into your customer journey for smarter support and sustainable growth.