• All Things Agile - Episode 005 - Mary and Tom Poppendieck Interview

  • 2014/01/25
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All Things Agile - Episode 005 - Mary and Tom Poppendieck Interview

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  • I am thrilled to present a wonderful interview with Mary and Tom Poppendieck.  They are true legends in the Agile and Lean Software Development movement.  Checkout today's episode where we discuss challenges facing many organizations such as: product vs. project mindset, globally distributed teams, and equipping teams for success. We also discuss their latest book, The Lean Mindset.  Please consider picking up the book to learn more about these topics in greater detail. Please check out their website: poppendieck.com to learn more about Mary & Tom and their insightful work.  Many thanks to Mary and Tom for investing their time for this podcast and for their contribution to our industry. All Things Agile - Episode 005 - Mary and Tom Poppendieck Interview Transcript: Welcome to the All Things Agile Podcast. Your destination for tips and interviews with the leaders in the world of Agile. Don’t forget to subscribe to this podcast on iTunes, and please check out our sponsor: TeamXcelerator.com. And now, here’s your host: Ronnie Andrews Jr. Ronnie: Hello everyone and welcome to the All Things Agile Podcast, Episode 5. I’m very excited to present to you a wonderful interview with lead software legends Mary and Tom Poppendieck. Before I begin, a quick reminder that this podcast is for informational purposes only and accepts no legal liability. So let’s get started! One of the goals for this podcast is to interview and feature influential leaders in the Agile space. Today’s guests are just that – Mary and Tom pioneered the Lean Software development movement, with their groundbreaking book Lean Software Development and Agile Toolkit. It’s a classic among Agile literature. In 2013 they also released ‘The Lean Mindset – Ask the Right Questions’. Mary and Tom travel the globe, speaking at conferences and consulting with many of the world’s top companies. It’s an honor and a pleasure to have them on the All Things Agile Podcast. Without further ado, let’s welcome Mary and Tom! Well, thank you for joining me today Mary and Tom, I really appreciate it. Why don’t we go ahead and get started with a few questions. During my own career, I have worked at several Fortune 500 companies. And I’ve often found that large organizations tend to be project-focused, rather than product focused. For example, I have seen environments where software development is treated as a black box, and it can sometimes have a throw-it-over-the-fence mentality. I would love to hear your thoughts on integrating software development as part as a holistic product chain. Mary: If you look back to the early 90’s, I was a manager in the early 90’s and there were very few of my colleagues that could even type. Typing wasn’t something that you learned, unless you were going to be a secretary. The idea of doing email and stuff was so difficult that when the internet first came, many managers sat down their secretaries to do their email typing. Eventually that went away. But if you look at industries that were formed before technology was widespread, like banks and insurance companies and those kinds of industries, you’ll find that this technology area was separated out from the mainstream for two reasons: one reason is because the managers of the line businesses simply were not comfortable with technology; and another was that computer technology was considered something that was expensive and should be centralized in order to reduce costs. Well, today, computer technology is not the same. It is the fundamental basis for competition for almost every company that uses it. Thanks to the kinds of products that they offer, or the things that help them be competitive – if you take a look at the new companies like Google and Facebook and Amazon and those companies, computer technology is a fundamental competitive advantage. And if that’s true, then it needs to be manage, at least what’s done, in the line organization, rather than in some side-organization that is in side to the line organization. So if you look at the companies I’ve just mentioned, they don’t have a central IT department. They have the line organizations responsible. That doesn’t mean that they don’t think about IT costs, but they think about them as product development costs. So now, the things that people develop that are helping the company become more competitive and distinguish it from other companies, are things that need to happen with people who sit in the line organization and truly understand customers and are close to them and secondly, software technology today is much more thought of not as a black box, but as a constant feedback mechanism. So you do something, you see the results on customers and on the line business, you adapt to the results and you continue on. With those two things said, first of all it provides the competitive or strategic advantage to be thinking in line organization about ...
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I am thrilled to present a wonderful interview with Mary and Tom Poppendieck.  They are true legends in the Agile and Lean Software Development movement.  Checkout today's episode where we discuss challenges facing many organizations such as: product vs. project mindset, globally distributed teams, and equipping teams for success. We also discuss their latest book, The Lean Mindset.  Please consider picking up the book to learn more about these topics in greater detail. Please check out their website: poppendieck.com to learn more about Mary & Tom and their insightful work.  Many thanks to Mary and Tom for investing their time for this podcast and for their contribution to our industry. All Things Agile - Episode 005 - Mary and Tom Poppendieck Interview Transcript: Welcome to the All Things Agile Podcast. Your destination for tips and interviews with the leaders in the world of Agile. Don’t forget to subscribe to this podcast on iTunes, and please check out our sponsor: TeamXcelerator.com. And now, here’s your host: Ronnie Andrews Jr. Ronnie: Hello everyone and welcome to the All Things Agile Podcast, Episode 5. I’m very excited to present to you a wonderful interview with lead software legends Mary and Tom Poppendieck. Before I begin, a quick reminder that this podcast is for informational purposes only and accepts no legal liability. So let’s get started! One of the goals for this podcast is to interview and feature influential leaders in the Agile space. Today’s guests are just that – Mary and Tom pioneered the Lean Software development movement, with their groundbreaking book Lean Software Development and Agile Toolkit. It’s a classic among Agile literature. In 2013 they also released ‘The Lean Mindset – Ask the Right Questions’. Mary and Tom travel the globe, speaking at conferences and consulting with many of the world’s top companies. It’s an honor and a pleasure to have them on the All Things Agile Podcast. Without further ado, let’s welcome Mary and Tom! Well, thank you for joining me today Mary and Tom, I really appreciate it. Why don’t we go ahead and get started with a few questions. During my own career, I have worked at several Fortune 500 companies. And I’ve often found that large organizations tend to be project-focused, rather than product focused. For example, I have seen environments where software development is treated as a black box, and it can sometimes have a throw-it-over-the-fence mentality. I would love to hear your thoughts on integrating software development as part as a holistic product chain. Mary: If you look back to the early 90’s, I was a manager in the early 90’s and there were very few of my colleagues that could even type. Typing wasn’t something that you learned, unless you were going to be a secretary. The idea of doing email and stuff was so difficult that when the internet first came, many managers sat down their secretaries to do their email typing. Eventually that went away. But if you look at industries that were formed before technology was widespread, like banks and insurance companies and those kinds of industries, you’ll find that this technology area was separated out from the mainstream for two reasons: one reason is because the managers of the line businesses simply were not comfortable with technology; and another was that computer technology was considered something that was expensive and should be centralized in order to reduce costs. Well, today, computer technology is not the same. It is the fundamental basis for competition for almost every company that uses it. Thanks to the kinds of products that they offer, or the things that help them be competitive – if you take a look at the new companies like Google and Facebook and Amazon and those companies, computer technology is a fundamental competitive advantage. And if that’s true, then it needs to be manage, at least what’s done, in the line organization, rather than in some side-organization that is in side to the line organization. So if you look at the companies I’ve just mentioned, they don’t have a central IT department. They have the line organizations responsible. That doesn’t mean that they don’t think about IT costs, but they think about them as product development costs. So now, the things that people develop that are helping the company become more competitive and distinguish it from other companies, are things that need to happen with people who sit in the line organization and truly understand customers and are close to them and secondly, software technology today is much more thought of not as a black box, but as a constant feedback mechanism. So you do something, you see the results on customers and on the line business, you adapt to the results and you continue on. With those two things said, first of all it provides the competitive or strategic advantage to be thinking in line organization about ...

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