“Even though we’ve invested a lot in automation, the people are the heart and soul of our operations.” Join Abhinav Singh, Vice President of Operations at Amazon India, on the latest Amazon Unplugged episode as he discusses the significance of empathy in leadership, and talks about Amazon operations, innovation, and excellence. Explore the synergy as technology meets human effort in Amazon's order process, the impact of innovation in sustainability, and the diverse talent shaping Amazon's culture. Amazon Unplugged is a video podcast showcasing Amazon leaders' career journeys, hosted by Rajeev Sharma, Amazon's Director of Talent Acquisition. Join the conversation, gain actionable advice, and explore the unique perspectives of Amazon leaders. Know more about available job openings here: ➡️ https://amazon.jobs/en/?&cmpid=AS_YTIS200165B

Dive into the full episode!

00:00:00-A Peek into the episode 00:00:53-Introducing Abhinav Singh 00:01:32-Early life before Amazon 00:03:05-Initial days at Amazon 00:06:01-Learning experiences at Amazon 00:07:24-The Bar Raiser Program 00:08:22-Operations at Amazon 00:13:59-Heart of the operations 00:15:35-Amazon's commitment to sustainability 00:20:11-Building a diverse and inclusive workforce 00:22:52-Impact of Amazon on individuals 00:25:06-Exciting Round of "Does it Ring a Bell?" 00:28:12-Rapid Fire featuring Alexa 00:30:06-Wrapping up the Episode