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あらすじ・解説
The tables have turned for this episode of Inside the Vault. Kristin Mollerus, head of marketing and customer experience at Citizens Access, interviews our very own John Rosenfeld, president of Citizens Access and host of Inside the Vault. John's background is a little different from your average bank executive, and Kristen gives him the opportunity to share his story and explain how he found himself leading a new digital bank. In the latest episode, get to know John and learn about the vision behind Citizens Access and its singular goal of putting the customer experience at the core of everything. You'll also learn: • How John went from military leader to executive leader • Why innovation has always been key • How to attack difficult challenges head-on with a plan Listen now.