Spencer Olmstead's path to detailing success began at just 16 years old, working at Mr. Car Wash where he discovered his passion for automotive care. Unlike many entrepreneurs who try various careers before finding their calling, Spencer knew immediately that detailing was his future: "There was no before, there's no after, it's just I jumped in. All in detailing baby."

What makes Spencer's approach unique is his focus on interior detailing as his primary service offering, bucking the industry trend of leading with ceramic coatings. "My superpower is interior cleaning," he explains, noting he can remove "almost 90% of all stains out of carpets." This specialization has proven incredibly lucrative, with customers paying $800-1500 for premium interior services—matching or exceeding what many detailers charge for exterior ceramic coatings. For detailers looking to diversify their revenue streams, Spencer's success offers a compelling case for revitalizing interior services.

The conversation reveals powerful customer education strategies that drive business. Spencer shares how he photographs swirl marks on cars in sunlight to demonstrate the damage caused by automatic car washes, then presents ceramic coating as a solution. His most effective interior detailing pitch? Educating customers that a single food spill introduces over 700 bacteria and viruses within 24 hours—a fact that alarms parents and rideshare drivers especially. Perhaps most impressive is Spencer's trade-in value pitch, where he shares stories of customers whose $800 detailing investment returned $1500 above Kelley Blue Book value at the dealership. "Whatever you invest in me is what I'm going to invest in you. Guaranteed," Spencer promises, embodying the philosophy that when detailed properly, clean cars aren't expenses—they're investments that pay dividends.

INTRO
Your host is Davy Tyburski, America’s Chief Profit Officer® and Founder BigMoneyDetailer.com.

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OUTRO
Congratulations and thank you for joining us for this episode! Discover even more strategies and tips on how to increase your detailing sales revenue, improve your cash flow and boost your bottom line, go to BigMoneyDetailer.com right now!

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