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Battling Imposter Syndrome (with Pina Melchionna)
- 2024/11/19
- 再生時間： 19 分
- ポッドキャスト
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サマリー
あらすじ・解説
Host Christi Scarrow sits down with Pina Melchionna, President and CEO at CITT Canada's Logistics Association, and shares insights on leadership with an emphasis on authenticity and inclusivity. Pina recounts a pivotal moment in her career where asking for clarification led to positive feedback, teaching her the value of vulnerability and authenticity. She highlights the importance of mindful language to avoid exclusion, suggesting leaders use inclusive terms like "you all" instead of "you guys." She also advocates for a coach-like approach to feedback and the need to tailor leadership styles to individual employees' needs and cultural sensitivities. Action Items Be willing to speak up in support of yourself and others. Be mindful of exclusionary terminology as a leader. Explore different coaching techniques to provide constructive feedback, such as asking reflective questions. Reinforce positive behaviors more frequently to balance out corrective feedback. Outline Early Career Lessons in Leadership Pina shares her early career lesson about showing up authentically, especially as a female leader in a male-dominated field. She recounts a specific incident where she asked for clarification in a boardroom, which led to positive feedback from colleagues. Pina emphasizes the importance of asking questions and being vulnerable as a leader, which can lead to better understanding and engagement. Inclusive Leadership and Language Christi and Pina discuss the challenges of being a minority in a male-dominated room and the importance of inclusive language. Pina highlights the need for leaders to be mindful of their language to avoid exclusion, even if it means using more inclusive terms like "you all" instead of "you guys." She shares a personal experience where she provided feedback to a speaker about using inclusive language during a presentation. Pina stresses the importance of leaders taking responsibility for correcting exclusionary language and being open to feedback themselves. Challenges in People Management Pina identifies the difficulty in balancing the role of a coach with the need to address underperformance as a challenge. She discusses the importance of maintaining a positive intent when providing feedback and the struggle with people not always receiving constructive feedback well. Pina shares tips for giving feedback, such as starting with positive reinforcement and framing feedback as a way to help the person improve. Situational Coaching and Cultural Sensitivity Christi and Pina delve into the concept of situational coaching and tailoring leadership styles to meet individual employee needs. Pina explains that different employees respond to feedback in different ways, and leaders should adapt their approach accordingly. She emphasizes the importance of cultural sensitivity and being aware of how different backgrounds and biases can influence communication. Pina shares examples of how she has adapted her coaching style to better resonate with employees from diverse cultural backgrounds. Final Thoughts and Resources Christi thanks Pina for sharing her insights and emphasizes the importance of situational coaching and cultural sensitivity in leadership. Pina reiterates the importance of recognizing that most people genuinely want to do a good job and the need for change management principles. Christi provides resources and links for listeners looking for help with people management and leadership challenges. The conversation concludes with mutual appreciation and a reminder of the ongoing challenges and opportunities in leadership. Useful Links Host: Christi's Web Page Guest: CITT Canada Lighthouse NINE Group: Web page Contributors Music: All The Fixings by Zachariah Hickman Editing: tribe74 Keywords feedback, leaders, language, exclusionary, people, cognizant, coaching, room, recognize, pina, struggle, giving, coach, senior leader, question, reinforce, understand, background, feel, talk