Protecting Consumers from Rogue Builders

Host(s):

• Adam Carter
• Louise Baxter MBE (LouBax)

Guests:

• Sara Griffiths – Consumer advocate and victim of rogue building practices
• Sam Davison – Police officer, advocate for change, and victim of rogue building practices

Episode Summary:

In this episode of the Consumer Friend Podcast, Adam and Louise are joined by Sara Griffiths and Sam Davison, two advocates who share their personal experiences with rogue builders, highlighting the significant emotional and financial damage these criminals can cause. Sara and Sam discuss the importance of implementing stricter regulations and licensing in the building industry to prevent others from suffering similar ordeals. Together, they have launched a national campaign pushing for industry reform, emphasising the need for competency standards and accountability in domestic building.

Through heartfelt discussions, they reveal the personal toll of encountering unsafe construction, legal battles, and financial devastation, and how it has shaped their commitment to protecting others. The episode also covers practical advice for consumers on finding trustworthy builders and offers insights into the current campaign's journey through government processes.

Key Takeaways:

1. Significant Financial and Emotional Impact: Rogue builders cost UK homeowners around £1.5 billion each year, leaving projects incomplete or dangerously executed.
2. The Need for Industry Reform: Sara and Sam advocate for licensing builders, aiming to introduce accountability and competency standards similar to those in other professions.
3. Challenges in the Legal System: Victims often struggle to seek justice due to limited resources in trading standards and the high costs of legal action.
4. Support for Campaign for Licensing: Their campaign for stricter regulations has gained 10,999 signatures and is now attracting support from MPs and organizations like the Federation of Master Builders.
5. Advice for Consumers: Research extensively, meet with past clients, verify company history, and use reliable recommendation sources to avoid rogue traders.

Resources & Links:

• Consumer Friend Website – For more information on consumer rights and resources.
• Federation of Master Builders – Support and advocacy for reputable builders and safe practices.
• Citizens Advice – Support for those seeking help with rogue traders.

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