Jack sits down with litigator Galen Hair. He is a Partner with Insurance Claim HQ as well as Hair Shunnarah Trial Attorneys.

Galen was brought up in a relatively poor household and took up vocal performance at Boston University in 2003, graduating in 2006. He then went to law school at Tulane University and, in 2008, he received a summer associate opportunity at Ropes & Gray where he had his first taste of the property casualty space.

He followed up what he referred to as a grueling experience at Ropes & Gray with a fellowship attorney position at Tulane’s law clinic. In 2010, he went back into defense work for a year “because I still needed to pay some bills”.

In 2011, he became a Partner at Scott, Vicknair, Hair & Checki, where he would work for the next nine years before finally partnering with Insurance Claim HQ and Hair Shunnarah Trial Attorneys.

Listen in as Galen addresses the common gaps in professionalism and expertise plaguing many PAs today. He also speaks on the importance of branding your name and business with integrity and humility, and the common social media faux pas many roofers, lawyers, and PAs make.

Galen shares why it’s so important to play the long game when building an online presence in this business, and why he believes the industry as a whole could benefit from a complete overhaul in favor of more mentorship and a greater focus on individual roofers, lawyers, and PAs.

A Glimpse of What You’ll Learn:

• [06:55] Maintaining a relationship as a public adjuster
• [16:12] How Galen got into insurance litigation
• [23:27] Why many PAs fall short
• [30:28] How smaller claims can net higher attorney fees
• [39:34] Why you’re not self-made
• [43:23] Why it pays to build real connections with others
• [47:07] What Galen would change about the industry
• [54:25] Why authenticity and the long game is always worth it

 Memorable Quotes by Galen:

• “I’m sick and freaking tired of going to conferences and seeing people who made a little bit of money get up on a stage and talk about how they’re self-made. You worked hard, and I’m proud of you, but you’re not self-made.”
• “The whole industry is broken because we have no guidance nor help. The insurance companies want us to behave, but they don’t want us to be good.”

Follow Galen on LinkedIn at https://www.linkedin.com/in/galen-hair-03b27a4/ and learn more about Insurance Claim HQ at www.insuranceclaimhq.com.

Jack sits down with Latinos En Roofing Founder Amparo Sancen.

Amparo worked as a medical assistant for years after moving to the U.S. and was quickly inspired to enter construction after getting to know a number of clients in that industry. With her limited knowledge and lack of resources, she eventually quit her job and made the leap.

Within six months, she had learned enough to get into the remodeling business. Eight months later, she forayed into roofing. She made every rookie mistake imaginable but stayed undeterred.

In 2016, she moved to Texas, determined to rebuild her roofing venture, hungry to learn as much as she could about building a strong, profitable business. Today, beyond her own business, she’s taken on the responsibility of inspiring and educating Latinos around the country to find entrepreneurial success in the world of roofing and construction.

Listen in as Amparo shares what holds many people in their community back from pursuing their dreams as business owners, from systemic issues to cultural and mindset-related obstacles. She explains how Latinos En Roofing quickly grew from a tiny community to a massive, multifaceted event regularly hosted in various cities around the country.

 A Glimpse of What You’ll Learn:

• [02:20] Amparo’s story
• [08:24] What it takes to create more Latino entrepreneurs in the trades
• [14:28] Eye-opening statistics about the Latino workforce in the U.S.
• [18:53] Mindset matters
• [25:04] Taking your roofing business to the next level
• [28:11] How Latinos En Roofing came to be
• [39:40] Creating a tiered professional ecosystem
• [44:36] How to get involved in the community

 Memorable Quotes by Our Guests:

•  “I love what I do. If I can help somebody grow their business and give a better life for their kids, that’s amazing.”
•  “We’re essentially building an ecosystem that people can feel comfortable around, and that ecosystem needs to have tiers: people with knowledge, people with some knowledge, and people with no knowledge.”

 Follow Amparo on Instagram at www.instagram.com/amp_sancen and Latinos En Roofing at www.instagram.com/latinosenroofing.

Jack sits down with Heather Hitchcock, Chief Executive Officer at Royal Roofing & Construction of Texas, a woman-owned residential and commercial roofing contractor that services the Greater Houston area.

Listen in as Heather reflects on her journey of overcoming personal demons that, until she regained her faith in God, forced her into drink and other self-destructive habits well into her adult life.

She talks about how she contemplated thoughts of suicide while sitting in a mental institution for her fifth case of DUI. This experience finally inspired her to embrace vulnerability, freeing her from the emotional and spiritual bondage of shame.

Heather then shares how she chose her current career path. She one day realized that “there was zero integrity and excellence in the roofing industry” when she struggled to file a claim for her own roofing. Once she was finally able to make a profit, she reinvested everything into a roofing training program.

Within six months of starting her business, she was getting two to four jobs per week. She regularly posted online about her day-to-day to get the word out, and the rest was history.

Heather goes on to explain how she has been using her online platform to educate homeowners on the importance of their roofing and how to tell a good roofer apart from the rest. She talks about how consistently putting educational, entertaining, and authentic content has resulted in a profitable business built entirely on referrals.

A Glimpse of What You’ll Learn:

●       [04:14] The first time Heather embraced raw vulnerability on social media

●       [10:52] The shame of going to prison for DUI

●       [15:45] How Heather overcame thoughts of suicide in a mental ward

●       [20:19] Why Heather decided to get into roofing

●       [25:04] Creating educational content about roofing for homeowners

●       [33:26] Heather’s content strategy

●       [37:26] Navigating the roofing industry as a woman

●       [40:12] What’s next for Heather?

 Memorable Quotes by Heather:

●       “Alcohol wasn’t the issue. The issue was brokenness inside. It was my brain. It was my heart. It was wounds in me that caused me to act out when I drank.”

●       “Shame keeps people in bondage.”

●       “You do the right thing and you’ll be surprised at what comes back to you.”

Follow Heather at:

• linkedin.com/in/heather-hitchcock-217397255