Welcome to the wild world of med spa ownership—where the Botox is flowing, the laser is always “down for maintenance,” and the front desk staff might be one Yelp review away from a full-blown meltdown. In this episode, we ask the question no one in this industry wants to answer honestly: Do you have to be just a little unhinged to own a med spa?

Kristin and Catherine pull back the curtain on the entrepreneurial chaos behind those serene spa playlists and rose gold logo walls. From ego-driven injectors and turf wars with derms to the backend circus of managing staff, inventory, compliance, and that one patient who thinks Groupon equals VIP—this is the real tea.

Whether you’re a med spa owner, an aspiring one, or just someone who’s ever wondered how the hell these places run (or don’t), this episode is for you. Warning: listening may cause an involuntary eye twitch and an urgent desire to audit your Malpractice insurance.

We dive deep into the pros and cons with coolsculpting

Not all treatments wear capes—or get flashy Instagram reels. In this episode, we’re shining a light on the unsung heroes of the med spa world: the tried-and-true treatments that quietly deliver. From SkinPen microneedling and chemical peels to Botox as a skin-refining tool (not just wrinkle-eraser), we’re breaking down what actually works—without the gimmicks. We also get a little fired up about medical-grade skincare, LED therapy, and why your injector should care about what happens between appointments.

Whether you’re a consumer feeling overwhelmed by trends or a provider looking to sharpen your fundamentals, this episode is your skin-savvy reset.

PLUS: A real-life story of confidence restored, and why unsexy treatments might just be the sexiest investment of all.