エピソード

  • Build, Grow, Scale: A Commercial Cleaning Expert's Framework for Business Growth * BCWA S9:E2

    Build, Grow, Scale: A Commercial Cleaning Expert's Framework for Business Growth * BCWA S9:E2
    2025/04/03
    Discover the unexpected personal ambition driving a janitorial business coach. Find out why his personal bucket list goal for the year is more than just a vacation. It's a heartwarming story of resilience and hope. Stay tuned to learn more about the man behind the coaching expertise and the inspiring journey he's embarking on this year. In this episode, you will be able to: Mastering the Phases of Building a Business: Learn the essential steps to successfully grow and scale your janitorial business. Creating a Positive Company Culture: Discover how to foster a workplace environment that motivates and retains your janitorial staff. Strategies for Reducing Employee Turnover: Discover effective tactics for keeping your janitorial team engaged and committed to your business. Importance of Customer Service in Business Growth: Explore how exceptional customer service can propel your janitorial business to new heights. Coaching for Janitorial Business Owners: Gain valuable insights and mentorship to navigate the unique challenges of running a janitorial business. My special guest is Jerry Flug. Jerry Flug, a former commercial janitorial company owner of 20+ years, brings a wealth of experience and passion to janitorial business coaching. Following a successful merger and sale of his company, Jerry realized his passion for helping others grow and succeed in the industry. With a focus on employee retention and positive company culture, Jerry's hands-on experience and dedication to cultivating thriving businesses make him a valuable resource for janitorial business owners looking to build, grow, and scale their companies. His deep understanding of the industry's nuances and commitment to helping others succeed make him a welcome addition to the Beyond Clean with ACE podcast. Connect with Jerry here: https://www.linkedin.com/in/jerry-flug-a6328311/ The key moments in this episode are: 00:00:00 - Three Phases of Building a Business: Build, Grow, Scale 00:01:14 - Introduction and Background of Jerry Flug 00:06:01 - Employee Retention and Cultivating Culture 00:12:48 - Structuring Company Mission and Vision 00:13:47 - Building Trust through Core Values 00:14:25 - Importance of Trust in Business 00:15:11 - Increased Awareness in the Industry 00:17:03 - Bridging Generational Communication Gap 00:18:40 - Building and Scaling a Business 00:27:37 - Balancing Profit and Growth 00:27:58 - The Importance of Outstanding Customer Service 00:28:27 - Treating Family Well and Making a Profit 00:29:47 - The Personal Touch in Business 00:35:48 - Writing a Book and Helping Others 00:39:34 - Personal Bucket List and a Cruise 00:41:09 - Jerry's Bucket List 00:41:19 - Understanding Jerry's Journey 00:41:46 - Parting Words 00:41:19 - The Power of Reflection 00:41:46 - Final Thoughts WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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    42 分
  • Generational Communications & Staff Retention * #CBC2025 * BCWA S9:E1

    Generational Communications & Staff Retention * #CBC2025 * BCWA S9:E1
    2025/03/28

    Shari Cedar and I were honored to facilitate this three-hour workshop at this week's Clean Buildings Conference in Baltimore.

    This is an audio recording of the first hour of the 3 hour workshop.

    You can reach Shari here:

    scedar@akbuildingservices.net

    https://www.akbuildingservices.com/

    This workshop will be available later this year

    as a class at our main campus in Orlando.

    https://academyofcleaning.com/

    or

    Catch the entire workshop at the NFMT Remix conference in Orlando this fall.

    https://www.nfmt.com/remix/2025/

    WEBSITES

    ==================================

    ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/

    ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/

    SOCIAL

    ============================

    PODCAST: https://beyondcleanwithace.podbean.com/

    FACEBOOK: https://www.facebook.com/AcademyofCle...

    TWITTER: https://twitter.com/rockstarsclean

    INSTAGRAM: https://www.instagram.com/academyofcl...

    TIKTOK: https://www.tiktok.com/@academyofclea...

    ============================

    #safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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    1 時間 11 分
  • How Tech is Growing My Cleaning Biz * CINCH * with Edwin Eaton * BCWA S8:E16

    How Tech is Growing My Cleaning Biz * CINCH * with Edwin Eaton * BCWA S8:E16
    2024/11/07

    Have you ever heard these myths about growing a cleaning business?

    Myth 1: Subcontractors are more trouble than they're worth.

    Myth 2: Janitorial software solutions are too complex for small businesses.

    Myth 3: Competitive cleaning service proposals require extensive industry experience.

    Edwin reveals the truth behind these myths and shows you a strategy to navigate them effectively. Stay tuned for the eye-opening insights!

    Edwin has been instrumental in scaling his business to over 150 employees and achieving the prestigious Inc 5000 award for two consecutive years.

    His transition from running a successful cleaning company to developing software solutions for the industry showcases his innovative approach and dedication to enhancing operational efficiency.

    www.cleancinch.com

    Coupon Code: GEM50

    The critical moments in this episode are:

    00:00:00 - Inc 5000 Award

    00:03:26 - Company Growth

    00:07:16 - Creating Cinch Janitorial Software

    00:09:30 - Adapting to Covid Era

    00:11:37 - All-in-One Solution

    00:12:34 - Target Audience and User-friendly Software

    00:13:29 - Simplified Bidding Process

    00:15:01 - Customizability and Feedback

    00:18:47 - Evolution of Business and Technology

    00:21:45 - Communication and Cultural Integration

    00:25:25 - Importance of AI in Website Management

    00:26:01 - User-Centric Website Experience

    00:27:29 - Empowering Business Managers

    00:28:26 - Expansion Strategies and Hybrid Business Models

    00:33:01 - Hands-On Training Opportunities

    WEBSITES ==================================

    ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/

    ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/

    PODCAST: https://beyondcleanwithace.podbean.com/

    FACEBOOK: https://www.facebook.com/AcademyofCle...

    TWITTER: https://twitter.com/rockstarsclean

    INSTAGRAM: https://www.instagram.com/academyofcl...

    TIKTOK: https://www.tiktok.com/@academyofclea...

    ============================

    #safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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    36 分
  • Prioritizing Focus for Cleaning Firms in Uncertain Times with Mickey Anderson * BCWA S8:E15

    Prioritizing Focus for Cleaning Firms in Uncertain Times with Mickey Anderson * BCWA S8:E15
    2024/11/04
    Does this sound familiar? Have you been told to simply post on social media and hope for engagement? The struggle to get people talking about your cleaning industry content can be frustrating, right? You're not alone in this. Engaging your audience in the cleaning industry can feel like an uphill battle, but there are effective strategies to tackle this challenge head-on. Let's dive into some proven tactics to boost audience engagement and make your content stand out in the cleaning industry. Mickey Anderson is an experienced marketing strategist with a specialization in assisting B2B companies, specifically those within the cleaning industry, in establishing and implementing effective marketing tactics to drive demand and foster long-term client relationships. With a focus on simplifying strategies, Mickey's expertise lies in creating content that encourages meaningful engagement and interactions with the target audience. https://heymickeyanderson.com/ The key moments in this episode are: 00:01:14 - Introducing Mickey Anderson 00:02:53 - Challenges of Engagement 00:04:01 - Overcoming Discouragement 00:07:50 - Annual Planning and Proactive Approach 00:13:29 - The Impact of Social Media on Event Planning 00:14:43 - The Role of Email Marketing 00:16:08 - Leveraging New Technologies 00:18:11 - AI as a Tool 00:22:57 - Understanding the Consumer 00:26:45 - Getting into the Spirit 00:27:30 - Start with Why 00:28:48 - Future Plans 00:29:55 - Challenges and Opportunities 00:33:06 - Audience Interaction WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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    36 分
  • Do You Have an Exit Strategy with Mickey Anderson * BCWA S8:E14

    Do You Have an Exit Strategy with Mickey Anderson * BCWA S8:E14
    2024/08/06
    Do you think this sounds familiar to you? Have you been told that you need a refined and complicated plan to prepare your business for the future? The pain of feeling overwhelmed and reactive and never being able to plan proactively is all too real. If you're ready to break free from this cycle and take control of your business's destiny, stay tuned for a game-changing approach that will enhance your operational efficiency and strategic planning. Let's revolutionize the way you think about business transitions together. In this episode, you will be able to: Uncover the secrets to successful business exit strategies and maximize your future opportunities. Harness the power of AI to streamline your business operations and stay ahead of the competition. Join a dynamic peer network of entrepreneurs to share insights, inspiration, and support for business growth. Discover the key to creating repeatable business processes that drive efficiency and scalability. Elevate your business by enhancing customer centricity and building lasting relationships. My special guest is Mickey Anderson Mickey Anderson is a seasoned business strategist and marketer, known for her expertise in creating scalable and repeatable processes for businesses in their marketing and growth departments. As the owner of a marketing agency, Mickey brings a wealth of knowledge to the table. Her approach emphasizes measurable and refined strategies, steering clear of the "throw spaghetti at the wall" tactic. With a focus on enhancing operational efficiency and strategic planning for future transitions, Mickey's insights are invaluable for entrepreneurs seeking to prepare their businesses for potential exits. The key moments in this episode are: 00:00:00 - Planning for the Future 00:03:19 - Reflecting on the Past 00:07:33 - Setting Up for Potential Exit 00:09:57 - Timing for Acquisition 00:12:22 - Embracing Change 00:12:56 - Succession Planning and Business Sustainability 00:13:51 - Empowering Leadership and Building Trust 00:14:50 - Business Acquisition and Transition 00:17:15 - Overhauling Marketing and Sales 00:21:38 - Quality First and Customer Centric Approach 00:25:51 - Adapting to AI in Business 00:28:11 - Integration of AI into Business 00:29:58 - Importance of AI in Small Businesses 00:32:26 - Positive Impact of AI 00:33:33 - Three Key Takeaways You can find Mickey at: https://www.heymickeyanderson.com/ WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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    37 分
  • Proactively Protecting Your Health & Home with Michael Rubino * BCWA S8:E13

    Proactively Protecting Your Health & Home with Michael Rubino * BCWA S8:E13
    2024/07/15
    Discover the startling truth about the power you hold in your hands. It's not about waiting for someone else to make the change. You have the authority to take action right now. Learn how one individual's proactive decision-making has the potential to impact an entire industry. And here's the kicker - it's not a high-profile figure or a government official. It's an everyday person just like you. Find out how they're making waves and creating a healthier, more empowered world. Are you ready to join the movement? HomeCleanse website: https://www.homecleanse.com/about/ The key moments in this episode are: 00:00:00 - Empowerment and Proactivity 00:04:02 - Understanding Mycotoxins 00:09:33 - Personal Experience and Hurricane Preparedness 00:11:45 - Vulnerability and Protection 00:12:38 - Strategies for Reducing Exposure 00:13:13 - Importance of Podcast 00:14:27 - Impact of Rainy Season 00:16:55 - Understanding Dust 00:19:29 - Health Risks of Aerosolized Chemicals 00:24:53 - Impact of Mold Quantity 00:25:44 - The Impact of Too Much on Health 00:26:22 - Listening to the Body 00:28:13 - Proactive Health Measures in Business 00:29:35 - Impact of Poor Air Quality in Work Environment 00:35:48 - Consulting and Empowering Individuals for Health 00:39:29 - Embracing Personal Responsibility 00:40:00 - The Power to Do Good 00:40:49 - Empowering Others 00:41:33 - The Exciting Documentary 00:42:20 - Call to Action WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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    42 分
  • Challenges of Hiring in the Commercial Cleaning Industry with Blake Dozier * BCWA S8:E12

    Challenges of Hiring in the Commercial Cleaning Industry with Blake Dozier * BCWA S8:E12
    2024/07/01
    Does this sound familiar? I'm struggling to grow my cleaning business, despite putting in all the hard work and effort! You've probably been told to focus on getting more clients, but that hasn't brought the results you expected, leaving you frustrated and wondering what you're missing out on. It's time to shake things up and discover the real strategies that will lead to sustainable growth and improved employee retention in your cleaning business. In this episode, you will be able to: Uncover effective strategies for small business growth in the cleaning industry, propelling your business to new heights. Discover powerful employee retention strategies specifically tailored to the cleaning industry, ensuring a dedicated and motivated workforce. Explore the impact of minimum wage on janitorial businesses and learn how to navigate and thrive in this changing landscape. Embrace the importance of employee training in janitorial services, empowering your team to deliver exceptional results. Navigate the challenges of hiring in the commercial cleaning industry and unlock the secrets to building a reliable and skilled team. My special guest is Blake Dozier Blake Dozier, the founder of On Point Building Services, brings close to a decade of industry experience to the podcast. Based in Virginia Beach, Virginia, Blake's practical insights are informed by his hands-on approach to managing a successful small business in the commercial cleaning sector. His expertise in employee retention strategies, sustainable business growth, and the complexities of hiring in the industry provides a well-rounded perspective for small business owners seeking to elevate their operations. With a focus on employee welfare and internal advancement opportunities, Blake's knowledge offers actionable strategies for achieving small business success in the cleaning industry. The key moments in this episode are: 00:00:01 - Small Business Statistics in America 00:01:08 - Introduction to Beyond Clean with Ace 00:01:28 - Reflection on Business Milestones 00:06:08 - Factors for Business Growth 00:09:50 - Employee Referral Programs 00:16:09 - Employee Compensation and Online Recruitment 00:18:23 - Turnover Rates and Retention 00:19:44 - Life Circumstance Turnover 00:22:08 - Factors Influencing Turnover 00:30:33 - Firing Customers and Partnership Mentality 00:32:39 - Janitors' Pay Rates 00:34:42 - Pay Structure and Legal Concerns 00:37:13 - Factors Affecting Pay Rates 00:43:08 - Importance of Training and Culture 00:48:14 - Parting Words You can find the report from this podcast here from Tradepress Media Building Service Contractor Frontline Labor Report Connect with Blake Dozier on Linkedin Contact On Point Commercial Cleaning Services here. WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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    49 分
  • Is Your Indoor Air Making You Sick? Michael Rubino * BCWA S8:E11

    Is Your Indoor Air Making You Sick? Michael Rubino * BCWA S8:E11
    2024/06/11
    Uncover the surprising truth about the everyday items in your home that could impact your health. From the unexpected dangers lurking in your dust to the simple change that could transform your indoor air quality, these insights will leave you thinking twice about how you live. Join us as we dive into practical strategies with Michael Rubino, founder of HomeCleanse, and discover the secrets to creating a healthier home environment. Don't miss out on these eye-opening revelations—your well-being could depend on it. In this episode, you will be able to: Discover effective ways to improve the air quality in your home for a healthier living environment. Uncover the surprising effects mold can have on your health and the air you breathe indoors. Learn about the benefits of removing shoes indoors and how it can positively impact your home's air quality. Explore the importance of choosing non-toxic cleaning products and their impact on your indoor air quality. Find out practical strategies for reducing dust accumulation in your home, creating a cleaner and healthier living space. My special guest is Michael Rubino. Michael Rubino is the founder of HomeCleanse and the board chairman of Change the Air foundation, a nonprofit organization dedicated to improving air quality and promoting awareness of its importance. With expertise in indoor air quality, Michael is passionate about educating people on the impact of air quality on health. His work extends to various mediums, including a current documentary project, "Never Been Sicker," which sheds light on the repercussions of poor indoor air quality. Through his advocacy, Michael emphasizes the critical role of maintaining clean and healthy indoor environments. HomeCleanse website: https://www.homecleanse.com/about/ The key moments in this episode are: 00:00:00 - Introduction to Beyond Clean with Ace 00:01:53 - Importance of Cleaning the Air 00:07:29 - Documentary on Poor Indoor Air Quality 00:10:09 - Impact of Poor Maintenance on Rental Properties 00:13:46 - Understanding the Impact of Mold 00:14:33 - Importance of Air Quality in Homes 00:15:17 - Traditional House Design and Ventilation 00:16:38 - Impact of Mechanical Ventilation Systems 00:17:52 - Household Environmental Susceptibility 00:24:53 - Improving Indoor Air Quality 00:28:44 - Evolution of Air Purification Technology 00:31:13 - Strategies for Improving Indoor Air Quality 00:33:49 - Educating Others on Air Quality 00:36:18 - Pet-Proofing for Better Air Quality 00:39:35 - Creating Clean and Safe Environments 00:41:55 - The Importance of Rinsing Products 00:43:08 - The Dangers of Overexposure 00:43:52 - Importance of No Shoes in the House Rule 00:45:29 - Simple Steps for Air Quality Improvement WEBSITES ================================== ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/ ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle... TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl... TIKTOK: https://www.tiktok.com/@academyofclea... ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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    48 分