エピソード

  • Will the OTA approach to becoming net-zero cause problems?
    2021/12/10

    A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss the impact of climate change policies on hotels and serviced apartments, and their impact on analytics..

    An insightful and at times irreverent look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.

    Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.

    Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

    The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

    Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

    You can contact Raj or Richard via emailing the show. 

    The email address is hey-you@hospitalitynewsandviews.com

    Thank you for listening.

    Audio-Production - Raj-Inder Randhawa

    続きを読む 一部表示
    17 分
  • How hotels can compete with the bigger brands.
    2021/12/07

    A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how analytics help hotels 'punch above their weight'.

    An insightful and at times irreverent look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.

    Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.

    Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

    The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

    Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

    You can contact Raj or Richard via emailing the show. 

    The email address is hey-you@hospitalitynewsandviews.com

    Thank you for listening.

    Audio-Production - Raj-Inder Randhawa

    続きを読む 一部表示
    4 分
  • Automate, Automate, Automate - The Changing Role Of The Revenue Manager.
    2021/12/05

    A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how automation is changing the role of the revenue manager.

    An insightful and at times irreverent look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.

    Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.

    Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

    The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

    Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

    You can contact Raj or Richard via emailing the show. 

    The email address is hey-you@hospitalitynewsandviews.com

    Thank you for listening.

    Audio-Production - Raj-Inder Randhawa

    続きを読む 一部表示
    11 分
  • I Want More Data. Are You Sure?
    2021/12/04

    A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss the impact of hotels and serviced apartment operators asking for more data.

    An insightful and at times irreverent look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.

    Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.

    Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

    The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

    Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

    You can contact Raj or Richard via emailing the show. 

    The email address is hey-you@hospitalitynewsandviews.com

    Thank you for listening.

    Audio-Production - Raj-Inder Randhawa

    続きを読む 一部表示
    6 分
  • Shorter Booking Windows Require Better Analytics and Protections
    2021/12/03

    A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how shorter booking windows require better analytics and protections.

    An insightful and at times irreverent look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.

    Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.

    Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

    The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

    Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

    You can contact Raj or Richard via emailing the show. 

    The email address is hey-you@hospitalitynewsandviews.com

    Thank you for listening.

    Audio-Production - Raj-Inder Randhawa

    続きを読む 一部表示
    6 分
  • Reducing Booking Cancellations
    2021/12/02

    A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how analytics can protect hotels from being accused of 'price spiking', and how automated payments can reduce cancellations.

    An insightful and at times irreverent look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.

    Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.

    Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

    The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

    Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

    You can contact Raj or Richard via emailing the show. 

    The email address is hey-you@hospitalitynewsandviews.com

    Thank you for listening.

    Audio-Production - Raj-Inder Randhawa

    続きを読む 一部表示
    6 分
  • Guest Reviews - They're important, but how important?
    2021/12/01

    A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss analytics from the perspective of guest reviews.

    An insightful and at times irreverent look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.

    Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.

    Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

    The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

    Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

    You can contact Raj or Richard via emailing the show. 

    The email address is hey-you@hospitalitynewsandviews.com

    Thank you for listening.

    Audio-Production - Raj-Inder Randhawa

    続きを読む 一部表示
    6 分
  • Leaving Money On the Table
    2021/11/30

    A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss analytics can be used to stop hotels 'leaving money on the table'.

    An insightful and at times irreverent look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.

    Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.

    Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

    The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

    Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

    You can contact Raj or Richard via emailing the show. 

    The email address is hey-you@hospitalitynewsandviews.com

    Thank you for listening.

    Audio-Production - Raj-Inder Randhawa

    続きを読む 一部表示
    9 分