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サマリー
あらすじ・解説
Nikhil Gupta, Co-Founder & CEO, ArmorCode, sat down with me to share the story of pursuing his crazy idea to start ArmorCode during the modern world’s worst pandemic.
- 4:19 [Provenance] Why Nikhil embarked on the ArmorCode journey (WHY "This Problem", WHY "Now", WHY "Him")?
- 7:10 [Pitch] Customer Pain-points & taking a "People-first" approach to solve them
- 15:00 [People] Company Culture & how it keeps evolving
- 23:02 [Customer Discovery (Process)] Navigating the delicate line between drinking your Kool-Aid & not getting discouraged by customer feedback
- 26:38 [Customer Discovery (Process)] "Art" of digging deeper to uncover "true" customer feedback on your "Problem Hypothesis"