• Essential CRO Competencies for PE-Backed Companies with Joe Gravino
    2025/05/15

    In this episode of CRO Spotlight, Warren Zenna sits down with Joe Gravino, Principal at Falcon Partners. They explore how private equity–backed firms identify and deploy revenue leaders. Joe explains Falcon’s boutique search approach focusing on aligning go-to-market teams with strategic objectives. Together, they pinpoint key markers of organizational readiness for a Chief Revenue Officer. They discuss timing hires to maximize growth.

    Warren and Joe tackle confusion between the CRO role and sales leadership and why it should follow dedicated sales, marketing, and customer success structures. Joe outlines how to educate investors on sequencing leadership hires and building foundational infrastructure. They emphasize defining scope clearly and fostering cross-team collaboration to unite go-to-market functions under a cohesive revenue strategy.

    Conversation turns to key competencies for standout CROs. Joe highlights revenue operations expertise and data fluency as essential. He illustrates how boardroom vision must pair with front-line execution to translate insights into results. They touch on leadership styles that balance strategy with hands-on coaching. Warren and Joe discuss traits of urgency and adaptability needed under investor-driven expectations.

    Finally, Warren and Joe share best practices to prepare the organization and CRO for success. They explore establishing robust processes, integrating tech stacks, and building transparent reporting frameworks. They emphasize executive sponsorship and cross-functional alignment to empower a revenue leader. Listeners receive actionable advice for creating an environment where a CRO can diagnose gaps and drive sustainable growth.

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    55 分
  • What CRO Recruiters Look for in Top Revenue Leaders with Wayne Starritt
    2025/05/07

    Hiring the right Chief Revenue Officer can make or break a company's growth trajectory. In this episode, Warren Zenna and Wayne Starritt unpack the systemic issues behind CRO hiring failures—and why fixing the hiring process itself is critical to long-term success. They reveal how many companies unknowingly sabotage CROs before day one.

    Wayne shares lessons from working with PE-backed SaaS firms, highlighting why hiring a CRO isn't like hiring a CFO or CMO. He and Warren dig into why short-term problem solving often trumps strategic vision—and how that dynamic must change if companies want sustainable revenue leadership.

    The conversation dives deep into why misaligned expectations between CEOs, boards, and CROs create chaos, and how leaders can proactively design CRO roles that align with true business needs. Wayne also shares real-world stories of when bad hiring processes led to good CROs failing unnecessarily.

    If you’re a CEO preparing to hire a CRO, a current CRO aiming to thrive, or an aspiring CRO planning your next move, this episode is packed with tactical advice. Learn how to recognize warning signs, ask the right questions during interviews, and structure your next CRO appointment for real impact.

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    58 分
  • Simplifying Revenue Operations & Navigating PE Pressures with John E. Lepto IV
    2025/04/30

    In this episode of CRO Spotlight, host Warren Zenna welcomes John E. Lepto IV for a deep dive into current revenue leadership challenges. Their insightful conversation unpacks the evolving CRO role amid aggressive market dynamics and PE pressures, revealing actionable strategies to balance growth ambitions with operational discipline.

    John E. Lepto IV shares extensive experience navigating complex revenue landscapes by aligning sales, marketing, and customer success to achieve measurable outcomes. He highlights pitfalls in outdated growth tactics and misalignment within PE-backed organizations, offering clarity on practical steps that recalibrate revenue strategy for stronger performance and sustainable profitability.

    Warren and John explore the nuances of the CRO role, stressing that clear authority, adequate resources, and strategic autonomy are essential for success. Their dialogue discusses how ambiguous job definitions and short-term pressures can hinder long-term growth. The conversation offers fresh insights on transforming revenue operations into lean, agile engines that drive innovation and secure customer retention.

    Focusing on practical, data-driven solutions, the episode challenges traditional growth-at-all-costs models. The hosts advocate for disciplined pipeline efficiency and smart account expansion, rather than merely increasing volume. This engaging discussion equips CEOs, current CROs, and those aspiring to the role with the tools needed to build resilient, customer-centric organizations in today’s competitive, PE-influenced market.

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    1 時間
  • Finding Gold in Dirty Data & Creating Consistency with Guy Rubin
    2025/04/23

    On this engaging episode of CRO Spotlight, host Warren Zenna sits down with Guy Rubin, Founder and CEO at Ebsta, to dissect the evolving CRO role. They explore the challenges companies face when hiring for growth—from misaligned expectations to premature role adoption. Their conversation sparks innovative ideas on how to recalibrate commercial strategies for lasting success.

    Guy delves deep into the pitfalls of early CRO hires and the impact of a 17-month turnover trend. He shares insights on how misaligned sales processes can stunt growth and emphasizes the benefits of a 360 sales strategy. Backed by research, his analysis offers practical ways to realign roles within organizations for improved revenue consistency.

    Throughout the discussion, Warren and Guy uncover the secret of achieving execution consistency that turns modest outcomes into breakthrough performance. They explore how synchronized teams, bolstered customer engagement, and the smart use of AI can drive revenue intelligence. Their dialogue provides a roadmap for leveraging data to transform commercial operations.

    Wrapping up the episode, the conversation shifts to practical solutions that de-risk CRO hiring and capture emerging growth opportunities. Guy explains how Ebsta’s relationship intelligence platform offers clear insights on sales cycles, stakeholder engagement, and actionable benchmarks. Listeners leave with powerful strategies to accelerate revenue growth and secure long-term results.

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    41 分
  • Future of Data Automation and the Death of the CRM with Elio Narciso
    2025/04/16

    Warren Zenna welcomes Elio Narciso on CRO Spotlight as they dive deep into the challenges of data overload in today’s sales environments. They explore how manual tasks and disjointed CRM systems drag down productivity while innovative integrations and AI-driven agents set the stage for a transformative approach that empowers CROs and their teams to focus on high-impact activities.

    The conversation shifts to the impact of agent technology and automated research on routine tasks. Warren and Elio discuss how advanced integration and workflow systems can eliminate tedious data entry, enabling sales teams to spend more time building relationships and closing deals. This vision resonates strongly with CROs seeking actionable improvements across revenue operations.

    In a candid exchange, the duo recounts their journey from traditional sales challenges to embracing disruptive data automation. They share firsthand experiences of overcoming manual inefficiencies that hindered performance and detail how clear, reliable data transforms decision-making for mid-market and larger companies, sparking optimism among revenue leaders.

    Wrapping up their discussion, Warren and Elio highlight the urgency for CROs, aspiring leaders, and CEOs to adopt innovative solutions today. They emphasize that achieving streamlined revenue operations through precise, automated analytics is not just an upgrade—it’s a vital shift in competitive sales strategy that can unlock predictable and profitable growth.

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    49 分
  • Data Capture and AI-Driven Revenue Intelligence with Janis Zech
    2025/04/09

    In this episode of the CRO Spotlight podcast host Warren Zenna connects with Janis Zech, Co-Founder and CEO at Weflow. They explore the rising significance of the Chief Revenue Officer role amid evolving market challenges. The discussion sets the stage by addressing operational inefficiencies and the need for precise revenue intelligence in today’s competitive environment.

    The conversation dives deep into aligning sales, marketing, and customer success for a unified revenue strategy. Janis shares insights from his extensive experience, emphasizing the impact of early CRO integration on business performance. Key topics include data automation, pipeline management, and the value of cross-functional collaboration.

    Listeners gain real-world examples and actionable advice on overcoming common pain points. The dialogue reveals how strategic hiring and the smart use of technology boost efficiency and reduce non-selling activities. Janis and Warren discuss building a cohesive leadership architecture that minimizes silos and drives sustained growth.

    As the episode unfolds, the focus shifts to the future of revenue operations and the transformative potential of AI-driven insights. Both experts challenge traditional models and inspire CROs, aspiring leaders, and CEOs to embrace innovation. Tune in to discover how targeted strategies and precise revenue intelligence can elevate your organization to new heights.

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    1 時間 6 分
  • Navigating the Spectrum of CRO Responsibilities with Rich Sutton
    2025/04/02

    In this episode of CRO Spotlight, host Warren Zenna welcomes Rich Sutton, Co-Founder at DM&RS Advisory, for a deep dive into the evolving CRO role. Rich shares his unconventional journey from rock and roll DJ to strategic revenue leader, setting the stage for a conversation that challenges traditional sales-focused perspectives in today’s dynamic market.

    Rich explains how the fractional CRO role can transform startups by integrating sales, marketing, and customer success. He highlights that a CRO isn’t just about closing deals but also about aligning cross-functional teams to build a cohesive revenue engine that adapts swiftly to shifting market conditions.

    The dialogue explores the differences in CRO role perspectives. While some see the position solely as a sales driver, Rich argues that modern CROs must balance direct sales execution with broader revenue strategy. This distinction becomes vital when companies scale, as revenue leaders must foster innovation while ensuring operational discipline.

    Warren and Rich also discuss how leadership mindset influences these roles. They share insights on harnessing data, embracing change, and inspiring teams to evolve. The conversation bridges personal anecdotes from music to boardroom strategies, offering a fresh perspective on how diverse experiences can redefine the CRO function in an ever-changing business landscape.

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    59 分
  • The Long Game in Software Services with Alex Asianov and Jonathan Blessing
    2025/03/26

    In this episode of CRO Spotlight, host Warren Zenna welcomes Alex Asianov and Jonathan Blessing of DOOR3 for a deep dive into their company’s 22-year journey through the ever-changing world of technology services. Alex shares how his early passion for programming led to the founding of DOOR3 and how that foundation evolved into a product-focused mindset serving real business outcomes.

    Jonathan joins the conversation with reflections on his parallel path in the tech world and eventual return to DOOR3 as CEO. The two share candid stories of how their complementary skills, shared values, and a strong cultural foundation shaped a resilient and adaptable company structure. They open up about pivotal moments in DOOR3’s history and what it took to move from scrappy beginnings to operational excellence.

    Warren guides the conversation into the challenges of differentiation in a crowded dev space. Alex and Jonathan discuss their strategy of embedding product thinking into service delivery and maintaining a disciplined focus on client business outcomes. They unpack how cultural alignment, internal evolution, and hiring for shared values have been key to DOOR3’s long-term success.

    The episode wraps with a forward-looking discussion on emerging tech trends, particularly the impact of AI on the services landscape. Alex and Jonathan share insights into how DOOR3 is both adopting and advising on new technologies—balancing innovation with practicality—while staying true to their mission of delivering lasting business value.

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    51 分