When a dress code debate in my salon turned into a communication disaster, I learned hard lessons I wish I’d known sooner. In this episode, I’m breaking down exactly how missed Slack messages, excluded voices, and rushed decisions nearly tanked our team’s trust—and how we fixed it.

You’ll get my no-BS take on why “over-communicating” saves relationships, how to balance collaboration with leadership, and the tiny oversight that left a new hire feeling blindsided (ouch). Spoiler: It’s not about rules—it’s about building a culture where clarity and respect trump chaos.

If you’re tired of mixed messages or want your team to actually align with your vision, hit play. Dress code drama optional.

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