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  • E10: When Someone’s Treating You Poorly, What Are Your Options?

    E10: When Someone’s Treating You Poorly, What Are Your Options?
    2025/05/13
    Dr. Emily Taylor coaches Sara - a young professional in her 30s - who is being treated unkindly by a coworker. Peer relationships often experience the most conflict because there are so many opportunities for friction. Sara’s coworker is also a friend who helped her get the job and now seems to be looking for any reason to disagree and dismiss Sara’s opinions. Dr. Emily coaches Sara through a role-playing exercise to help her gain insight into her coworker’s motivations. Together they explore ways that Sara might build warmth and camaraderie in the relationship, even if her coworker is unwilling to directly address the conflict. In this episode you’ll learn how to: -Identify the“fundamental attribution error” in your judgment of the other person’s behavior.  -Use the TRIP acronym to identify what your conflict is really about. -Recognize when direct confrontation is not the best approach in conflict. Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS 00:00 Introduction 00:48 Meet Sara and Her Conflict 03:38 Why the Conflict is Hurtful to Sara 09:52 Role-Playing to Understand Her Coworker’s Perspective 13:52 Beware of the “Fundamental Attribution Error” 18:00 The TRIP Acronym 24:17 Sara Has a Surprising Realization 25:12 Key Takeaways and Conclusion
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    28 分
  • E9: Is Conflict at Work Affecting Your Home Life?

    E9: Is Conflict at Work Affecting Your Home Life?
    2025/04/29
    Dr. Emily Taylor helps Jeff address the challenge of balancing his high-conflict job with his personal life. Jobs that involve constant conflict navigation carry a unique risk: how you deal with disagreements at work can seep into how you handle things with your spouse or kids. In this coaching session, Dr. Emily coaches Jeff to identify his needs for achieving a balanced life and behaviors to help him establish and maintain better boundaries between work and home. Dr. Emily shares her own struggle to separate the conflict-rich nature of her own career from her personal interactions. In this episode you’ll learn how to: -  Look for boundaries you can put in place to help separate your work and home life.  - Create scaffolding around yourself to help you maintain the boundaries you're creating.  - Consider not only what you can cut out of your life, but also what you might want to add that will recalibrate the structure and meaning of what you're already doing. Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS 00:00 Introduction to The Conflict Coach 00:48 Meet Jeff: The Insurance Broker 01:21 Jeff's Conflict with Insurance Companies 04:42 The Personal Impact of Professional Conflict 08:17 Establishing Boundaries Between Work and Home 10:53 Identifying Personal Needs for Balance 16:25 Strategies for Maintaining Work-Life Balance 23:22 Conclusion and Key Takeaways 25:47 Outro and Next Episode Preview
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    27 分
  • E6: Is Your Conflict Actually an Internal One?

    E6: Is Your Conflict Actually an Internal One?
    2025/03/18
    Dr. Emily Taylor helps a mid-career professional to consider the root of a work conflict. When we’re filled with regret about something we’ve done or said in the past, it can be difficult to see a path forward in conflict. Finding compassion for ourselves can help us see missteps as learning opportunities to do better in the future. In this coaching session, Dr. Emily helps Rachel identify why she feels such a deep sense of self-betrayal over a big decision she made to change careers. Together they consider how addressing her internal conflict may help Rachel resolve problems she’s having with her new boss. In this episode, you will learn how to: - Listen to your gut for insight into what matters most to you. - Look back on your past actions with compassion. - Reframe mistakes or failures as opportunities to do things differently in the future. Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily 00:00 Introduction to The Conflict Coach 00:49 Meet Rachel: Career Change Struggles 04:43 Rachel's Internal Conflict 12:56 Self-Compassion and Reframing 24:18 Conclusion and Key Takeaways
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    26 分
  • E4: Are You Ready to Have That Tough Conversation?

    E4: Are You Ready to Have That Tough Conversation?
    2025/02/18
    Dr. Emily Taylor helps a manager prepare to meet with an angry employee. When you feel under attack in a tense meeting, it’s natural to react in ways that make the situation worse. Try practicing your approach to the meeting ahead of time. In this coaching session, Dr. Emily does a series of role-playing exercises to help Elizabeth prepare a script for her next meeting with an employee who has expressed frustration with Elizabeth’s management style. In this episode, you will learn how to: -Rehearse for a tough conversation in a conflict. - Know when to speak and when to listen. - Notice cues in a conflict that signal the other person’s needs. Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily 00:00 Introduction to The Conflict Coach 00:49 Meet Elizabeth: The Conflict at Work 01:16 Elizabeth's Perspective on the Conflict 06:19 Dr. Taylor's Insights on Conflict Resolution 11:23 Role-Playing the Resolution 31:16 Final Thoughts and Key Takeaways
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    34 分