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Customer Journey Mapping | Friday Frameworks
- 2024/11/15
- 再生時間： 4 分
- ポッドキャスト
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サマリー
あらすじ・解説
Join us in this episode of Friday Frameworks as we explore the transformative power of customer journey mapping. Learn how understanding your customer's path from discovery to purchase can revolutionize your engagement strategy, just like it did for Clara, the innovative owner of a bespoke shoe insole e-commerce company. Discover key insights and strategies to optimize every interaction and boost conversion rates.
customer journey mapping, business strategy, digital marketing, customer experience, conversion optimization, e-commerce,
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⏱️⏱️VIDEO CHAPTERS⏱️⏱️:
00:00:00 - Understanding Customer Journey Mapping
00:00:54 - Boosting Conversion Rates with User Experience
00:01:42 - Gathering Insights from Customer Feedback
00:02:33 - Utilizing Analytics for Customer Behavior
00:03:19 - Refining Customer Experience for Business Growth
Hosted by George Mayfield, CEO of Frameworks Consortium, Keynote Speaker, and Bestselling Author.