-
サマリー
activate_samplebutton_t1
あらすじ・解説
In part 2 of our conversation about customer service, we get in to a little bit more of the nuts and bolts of how we handle customers, especially dealing with a variety of personalities and temperaments.
We also discuss the idea of the customer always being right. Is that really the case? And what do you do if or when the customer is wrong?