In this episode of the Business Excellence Podcast, esteemed author and HR professional Debra Corey discusses the profound impact that bad bosses can have on both work and personal life. Drawing from her own experiences, she shares how a bad boss deeply affected her, a situation that resonates with many. Corey explains that while bad bosses often don't intend to cause harm, the emotional damage they cause is real. She identifies different types of bad bosses, such as those who misuse power or fail to show appreciation, and emphasizes the importance of bosses choosing to enrich lives rather than ruin them.

Corey highlights the crucial role of self-awareness and listening to employees in becoming a better boss. She recounts a moment in her career when she realized her management style was negatively impacting her team, prompting her to make necessary changes. Corey introduces the Great Boss Building Block model, which includes key behaviours like empathy and trust, essential for creating a positive and productive work environment. She believes that understanding and addressing these elements is vital for effective leadership.

The episode also explores employee engagement, with Corey stressing the need to address basic elements like pay, benefits, and workspace before focusing on other areas like communication. She explains that these foundational aspects are critical for building a strong, engaged workforce. Corey also discusses the importance of recognizing and appreciating employees in ways that are meaningful to them, and how transparency and continuous communication can further enhance employee motivation and satisfaction.

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