• Decoding and Navigating Digital First VS. Customer First

  • 2024/02/13
  • 再生時間： 1 時間
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Decoding and Navigating Digital First VS. Customer First

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  • Tune in as we explore the intricate relationship between a “Digital First” approach and a “Customer First” strategy. We’re aiming to unravel whether technological advancements can be customer-centric and inherently aligned. Is prioritizing digital initiatives synonymous with priortizing customer satisfaction? How do you successfully align strategies? Our live round table panel conversation with renowned business and industry leaders will shed light on successful strategies, potential pitfalls, and the evolving landscape where technology and customer experience converge. Thought leaders Tara Gambill, Martin Stenzig and Josh Greenbaum join host Bonnie D. Graham to share their insights on this trend and its potential impact on your organization’s success. Tune in – listen or watch – for Decoding Digital First VS. Customer First: Navigating the Nexus of Technology and Customer Experience.
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Tune in as we explore the intricate relationship between a “Digital First” approach and a “Customer First” strategy. We’re aiming to unravel whether technological advancements can be customer-centric and inherently aligned. Is prioritizing digital initiatives synonymous with priortizing customer satisfaction? How do you successfully align strategies? Our live round table panel conversation with renowned business and industry leaders will shed light on successful strategies, potential pitfalls, and the evolving landscape where technology and customer experience converge. Thought leaders Tara Gambill, Martin Stenzig and Josh Greenbaum join host Bonnie D. Graham to share their insights on this trend and its potential impact on your organization’s success. Tune in – listen or watch – for Decoding Digital First VS. Customer First: Navigating the Nexus of Technology and Customer Experience.
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