🎙️ Welcome to the Dental Office Managers Community Podcast! In this episode, our host, Kyle Summerford, is joined by the dynamic Emily Letran, an Executive Coach and Marketing Strategist with years of experience in both the dental and coaching industries.

Emily shares her incredible journey from Vietnam to becoming a successful dentist and high-performance coach. She discusses the importance of aligning personal and professional values in building a cohesive team, her unique approach to balancing practice management with personal life, and how high-performance coaching can take your dental practice to the next level.

Key takeaways:

Building meaningful relationships with your patients

Balancing work, team dynamics, and personal values

The role of coaching in transforming dental practices

How to empower your team for success

For those looking to learn more about Emily’s coaching services, you can contact her via email at coachemilyletran@gmail.com.

Join the Dental Office Managers Community Facebook group:

https://www.facebook.com/groups/dentalofficemanagers

Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

🔔 Subscribe for more tips on dental practice management and technology!

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In this episode of the Dental Office Managers Community Podcast, host Kyle Summerford sits down with Jonathan Bonanno, CEO and Managing Partner of Talent by ZIA. Jonathan shares his journey from healthcare and pharmaceuticals to dental practice management and HR, discussing how Talent by ZIA offers a unique approach to talent acquisition, retention, and development in the dental field.

Jonathan dives deep into how his agency integrates both virtual and on-site talent to help dental practices maximize their potential. He explains the strategic, psychological approach his team takes in understanding the needs of dental offices, providing not just staffing solutions but long-term partnership and support. Whether you're struggling with staffing shortages or want to optimize your team's efficiency, this episode offers valuable insights for all dental professionals.

👉 Learn more about Talent by ZIA: www.talentbyzia.com

👉 Follow us for more dental management insights!

Join the Dental Office Managers Community Facebook group:

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Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

🔔 Subscribe for more tips on dental practice management and technology!

👍 Like this video if you found it helpful and share it with your colleagues.

💬 Comment below with your thoughts and questions!

Join Kyle Summerford, host of the Dental Office Managers Community Podcast, as he sits down with Joyce Weeks, Owner of Dental Ed Inc., to discuss essential OSHA compliance and safety training for dental practices. Joyce shares her insights on workplace safety, regulatory compliance, and the importance of ongoing training for dental teams. From bloodborne pathogens to the latest California OSHA updates, this episode is packed with actionable tips to keep your office compliant. Whether you're an office manager or part of a dental team, this is a must-listen!

Join the Dental Office Managers Community Facebook group:

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Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

🔔 Subscribe for more tips on dental practice management and technology!

👍 Like this video if you found it helpful and share it with your colleagues.

💬 Comment below with your thoughts and questions!

In this episode of the Dental Office Managers Community Podcast, host Kyle Summerford sits down with cybersecurity expert Debi Carr to discuss the critical issues dental practices face in today's digital age. From ransomware threats to phishing scams, Debi highlights the latest cybersecurity threats targeting dental offices and shares practical tips on how office managers can protect sensitive data. Tune in to learn how hackers are evolving their tactics and why dental practices remain prime targets for cyber attacks.

🔒 Key topics:

-FBI alerts targeting OMS and dental offices

-How hackers infiltrate practices via patient forms and invoices

-The dangers of phishing emails and social engineering

-Real-life cases of compromised systems and financial fraud

-The importance of proactive cybersecurity measures

Don't miss this valuable conversation on protecting your dental practice from cyber threats!

In this episode of the Dental Office Managers Community Podcast, hosted by Kyle Summerford, we are joined by Shawn Peers, President at DentalPeers, one of Canada’s oldest Group Purchasing Organizations (GPO) for dentists in private practice.

Shawn shares his journey from practicing law to leading a GPO that helps dental practices save money while ensuring high-quality products and services. He explains how GPOs work, the benefits of joining one, and why they are becoming essential for private practices to stay competitive in today’s market.

Learn about the advantages of GPO pricing, the importance of maintaining strong relationships with suppliers, and the potential savings you can achieve by leveraging bulk purchasing power. Whether you're a solo practitioner or part of a larger organization, this episode offers valuable insights into maximizing your practice’s profitability.

Don’t forget to like, subscribe, and hit the notification bell so you never miss an episode!

Connect with Shawn Peers: Website: www.dentalpeers.ca

Email: shawn@dentalpeers.ca

Join the Dental Office Managers Community Facebook group:

https://www.facebook.com/groups/dentalofficemanagers

Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

🔔 Subscribe for more tips on dental practice management and technology!

👍 Like this video if you found it helpful and share it with your colleagues.

💬 Comment below with your thoughts and questions!

Welcome to another episode of the Dental Office Managers Community Podcast! 🎙️ Today, our host Kyle Summerford sits down with Kevin Henry, the founder of Dental Assistant Nation and a long-time advocate for dental assistants. With over 25 years in dental journalism and a passion for empowering dental assistants, Kevin shares invaluable insights on how dental teams can better support and retain their assistants, enhance team dynamics, and ultimately elevate the practice.

Key Takeaways:

Kevin’s Background: Discover Kevin's journey through dental journalism and his passion for dental assistants.

Dental Assistant Nation: Learn about Kevin’s podcast, which focuses on educating and empowering dental assistants.

Challenges in the Industry: Understand the common challenges dental assistants face and how office managers and dentists can address these issues.

Empowering Your Team: Practical strategies to boost morale and retention among dental assistants, including understanding state laws, offering mentorship, and fostering a team-oriented environment.

Role of Office Managers: How office managers can actively support dental assistants and enhance overall team dynamics.

Links Mentioned:

Dental Assistant Nation Podcast - Find Kevin’s podcast on all major platforms.

Danb.org - Resource for dental assistants to understand their state requirements.

Join the Dental Office Managers Community Facebook group:

https://www.facebook.com/groups/dentalofficemanagers

Join us in this critical episode of the Dental Office Managers Community Podcast as Amy Wood, CEO of Copper Penny Consulting, shares her expertise on HIPAA compliance, data privacy, and cybersecurity in dental practices. Host Kyle Summerford delves into the complexities of protecting patient information in today’s digital age and what every dental office manager needs to know about staying compliant with regulations.

Amy provides actionable insights on identifying and mitigating cybersecurity threats, ensuring proper training for staff on data handling, and understanding the legal obligations of HIPAA compliance. Whether you're new to dental office management or an experienced professional, this episode is packed with valuable advice to help you safeguard your practice.

Key Takeaways:

Understanding HIPAA Compliance: Learn about the essential aspects of HIPAA regulations that apply to dental practices and how to ensure compliance.

Data Privacy Best Practices: Discover strategies for protecting sensitive patient information and maintaining privacy.

Mitigating Cybersecurity Threats: Understand the common cybersecurity threats faced by dental offices and the steps you can take to protect your practice.

Training Your Team: Tips for educating and training your staff on the importance of data security and privacy.

About Our Guest:

Amy Wood is the CEO of Copper Penny Consulting, specializing in helping dental practices improve their management strategies and enhance their cybersecurity measures. With extensive experience in the field, Amy is a sought-after consultant known for her practical and proactive approach to privacy and data protection.

For more information about Amy Wood and Copper Penny Consulting, visit their website: https://www.copperpennyconsulting.com/

Join the Dental Office Managers Community Facebook group:

https://www.facebook.com/groups/dentalofficemanagers

Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

🔔 Subscribe for more tips on dental practice management and technology!

👍 Like this video if you found it helpful and share it with your colleagues.

💬 Comment below with your thoughts and questions!

Join us in this insightful episode of the Dental Office Managers Community Podcast, hosted by Kyle Summerford, as we dive into the world of patient financing with Sameer Bhasin, Practice Development Manager and Regional Sales Manager at CareCredit.

In this episode, Sameer shares his expert knowledge on how dental practices can leverage CareCredit to enhance patient financing options, increase treatment acceptance, and ultimately drive practice growth. We discuss the common challenges dental offices face with patient financing and offer actionable strategies to overcome them.

Whether you're looking to improve your patient experience or boost your practice's financial performance, this conversation is packed with valuable tips and real-world examples that you won't want to miss.

For more information about Care Credit, visit their website: https://www.carecredit.com/

Join the Dental Office Managers Community Facebook group:

https://www.facebook.com/groups/dentalofficemanagers

Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

🔔 Subscribe for more tips on dental practice management and technology!

👍 Like this video if you found it helpful and share it with your colleagues.

💬 Comment below with your thoughts and questions!