Join us for an insightful conversation with Michael Kienle, the Global VP of Talent Acquisition at L'Oreal, as he shares his unique journey to leading global recruitment for one of the world's most iconic consumer brands. Michael discusses his transition from marketing to HR, driven by his passion for understanding and working with people.

In this episode, we also explore the challenges and strategies in global talent acquisition at L'Oreal, especially in managing the vast number of applications received annually. Discover how L'Oreal measures and improves candidate experience through initiatives like the "License to Hire" training program and the "Candidate Experience Manifesto." Furthermore, we delve into L'Oreal's commitment to diversity and youth employability with innovative programs such as L'Oreal for Youth and L'Oreal Boost, which provide professional opportunities and educational resources for young people from underprivileged backgrounds. Don't miss this engaging discussion on maintaining a people-centric approach in HR and making big brands accessible to diverse talent pools.

Find out more about innovative HR practices at www.disruptivehr.com

Michael Kienle on LinkedIn https://www.linkedin.com/in/kienlemichael/

Ever wondered why those tough conversations at work seem to hit a nerve every single time? In our latest episode of the Disruptive HR podcast, Karen Moran and I unravel the complexities of difficult conversations using David Rock's SCARF model. From the pitfalls of saving up negative feedback for annual reviews to the power of continuous, in-the-moment feedback, we expose the flaws in traditional performance management. Drawing from our personal experiences, we highlight why frequent, informal check-ins can transform these challenging interactions into opportunities for growth and improvement.

Additionally, we share compelling real-life stories, such as a scenario at the BBC where mixed messages created chaos, to underscore the importance of clear communication. We'll equip you with strategies to create a non-confrontational atmosphere during these tough talks by avoiding HR presence and formal note-taking. Discover how peer-to-peer learning environments like ZoomInfo's Leadership Lounge and Nova Nordisk's Manager Club can provide invaluable support. We also tackle the stress and limitations of performance improvement plans, shedding light on why they often miss the mark. Tune in for actionable insights and practical tips that will help you handle difficult conversations with confidence and empathy.

Find out more about innovative HR practices at www.disruptivehr.com

Join us for an illuminating conversation with Sarah Findlater, the People Director at Marks and Spencer, as she takes us through her incredible 23-year journey within the organization. From her beginnings as a personnel graduate to leading people plans for over a thousand stores and 47,000 colleagues, Sarah offers invaluable insights into building a high-performance culture. Hear how her diverse experiences in both business-facing and center of expertise roles have shaped her leadership approach and learn how she stays engaged and curious in a rapidly changing business landscape.

Discover the groundbreaking initiatives Marks and Spencer have implemented to transform employee benefits and work-life balance. Sarah shares the successes of policies like the neonatal leave, offering up to 12 weeks of paid leave for parents with babies in neonatal care, and innovative trials for flexible work weeks that have led to lower attrition rates and higher employee engagement. We also explore the impact of a job share app that enables better conversations and flexible working arrangements, emphasizing the importance of treating employees as adults and giving them control over their schedules. This episode is a treasure trove of ideas for anyone looking to create a more supportive and productive work environment.

Find out more about innovative HR practices at www.disruptivehr.com