• ECXO - Experience the Difference - Danny Peters - The Power of Customer Journey

  • 2023/10/31
  • 再生時間： 26 分
  • ポッドキャスト

ECXO - Experience the Difference - Danny Peters - The Power of Customer Journey

無料で聴く

ポッドキャストの詳細を見る

  • サマリー

  • Danny Peters is the co-founder and CEO of MilkyMap. He has spent his career rocketing to where he is now with a fundamental truth driving him; customer journey mapping is limited without a management structure to drive insights through to delivered change.

    In discussion with EXCO podcast host Christopher Brooks, Danny shares how evolving from a backlog of business directed to customer led only improvements is possible with the right approach to customer journey management. Danny also helps us understand the value a technology solution such as Milkymap, to manage customer journeys through the business.

    In conversation Danny also applauds the ECXO for bringing together progressive minds to share and develop new ideas and solutions in CX.
    続きを読む 一部表示
activate_samplebutton_t1

あらすじ・解説

Danny Peters is the co-founder and CEO of MilkyMap. He has spent his career rocketing to where he is now with a fundamental truth driving him; customer journey mapping is limited without a management structure to drive insights through to delivered change.

In discussion with EXCO podcast host Christopher Brooks, Danny shares how evolving from a backlog of business directed to customer led only improvements is possible with the right approach to customer journey management. Danny also helps us understand the value a technology solution such as Milkymap, to manage customer journeys through the business.

In conversation Danny also applauds the ECXO for bringing together progressive minds to share and develop new ideas and solutions in CX.
続きを読む 一部表示

ECXO - Experience the Difference - Danny Peters - The Power of Customer Journeyに寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。