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Thanks to our sponsor candidate.fyi for their support! Listeners get 1st month free + 10% discount with promo code CEP. candidate.fyi – the candidate experience platform that transforms your company’s interview process into a world-class experience Welcome to the ‘Elevator Pitch’ episode where Victoria Myers, Global Head of Talent Attraction at Amdocs is my special guest. Victoria shares her insights on how her team is improving candidate experience. We cover a number of important topics including: candidate engagement, personas, talent communities and even applaud the World Champion Texas Rangers. Enjoy! If you like what you're hearing on this podcast please subscribe wherever you enjoy podcasts and please share with others. Want to comment, discuss, provide feedback you can send me a note via LinkedIn, via the contact form on our website TheCX.xyz or via audio message below. Thank you for listening! Chuck Solomon Host of The Candidate Experience Podcast This episode was recorded in November 2023 Resources: Connect with Victoria Myers on LinkedIN: https://www.linkedin.com/in/vicmyers/ and X https://twitter.com/Victoria_rcrtr Explore careers at Amdocs: https://www.amdocs.com/careers/home #candidateexperience #candidatejourney #employerbrand #HR #talentacquisition #culture #workplaceculture #recruiting #worklifebalance #talent #worklifeboundaries #recruitmentmarketing #employerbranding #diversity #diversityandinclusion #hiring #networking #career #WFH #zoomfatigue #on-boarding #HR #mentalhealth, #resilience, #transparency, #ATS, #universityrecruiting, #DEI #assessments #meritocracy #feedback #candidatecommunications, #ERG, #employeeexperience, #thegreatresignation #empathy #quietquitters #cultureadd #chatgpt #AI #hiretoretire #humantouch #jobadvertisements #retention #NPS #gamification #survey #culture TRANSCRIPT Chuck Solomon: Hey, Victoria. How are you Victoria Myers: today? Hi, Chuck. I'm great. Thank you. Chuck Solomon: Can you please tell listeners a little bit about yourself and your company and your role at the company? Victoria Myers: Sure, and thank you for the opportunity to share a little bit about my story. I have more than 20 years in recruiting and talent acquisition. Way back when, and after 20 years, you don't, you don't count after that. It tells your age. But way back when, I started off in the agency side of recruiting, and I did a split desk of sales and recruiting. And then basically just kind of really felt that I liked the recruiting side of life more. I felt like it was it met an internal need of mine that I wanted to help people. And I felt like I was helping people find jobs. So that was very rewarding for me. So I just continued that path and then when I joined Amdocs about four and a half years ago, I joined as the North America talent acquisition manager, and I was leading the strategy and the team specific to filling all the open positions in North America. After about a year and a half, I had the opportunity to then move into a director level role, which is a, the regional lead over Americas. And for us, that means now managing the North America team, as well as the Central and Latin America teams. I had managers who reported to me and then they had teams. There was a whole structure to it. Then we really went on, on a quest of this would have been at the end of 2021, early 2022 of thinking through how do we want to grow? As a company, how do we want to grow within talent acquisition? So I led a little project team thinking through talent attraction and where are we today and where do we want to be in the future and what are the, what are the pain points and the gaps? And through that, we've made a lot of recommendations of how we wanted to improve. Link to full transcript: https://docs.google.com/document/d/1aB56ge2DkGFlkfK_JI1DjPG3qEgu5GpLJ_UNBpEGm3c/edit?usp=sharing --- Support this podcast: https://podcasters.spotify.com/pod/show/candidate-experience/support