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In this episode of Reputation Matters, we discuss the critical role of employees in corporate reputation management. Host Anupam Gupta speaks to Mitu Samarnath Jha, founder of Eminence Strategy Consulting, about two significant case studies: the 2023 TCS whistleblower scandal and the infamous Cobra Post sting operation on major Indian banks. Learn how these organizations responded to internal crises, the actions they took to manage reputational damage, and the key lessons for businesses in maintaining trust and integrity. Learn more about your ad choices. Visit megaphone.fm/adchoices