• 031: Want to Be a Better Leader?
    2024/11/19

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    How can stepping back and letting go of control lead to more success? In this episode, Marc Thomas explores the transformative power of the Entrepreneurial Operating System (EOS) and insights from the book Traction to reshape business dynamics. Hear real-life experiences of implementing these strategies, emphasizing the growth that comes from learning through mistakes and trusting your team to lead.

    We delve into practical strategies like using EOS, ROCKS, and OKRs to align personal and company goals, build stronger relationships, and create a culture of collaboration. Learn how the team at IT for Scrubs fosters a supportive environment by prioritizing human connection and employee well-being, driving both personal and professional growth.

    Whether you’re an entrepreneur looking to scale your business or a leader aiming to build a thriving team, this episode will inspire you to embrace collaboration and empower your team for lasting success.

    Nasser Nas Selo on LinkedIn:
    https://www.linkedin.com/in/nselo

    IT for Scrubs:
    https://itforscrubs.com

    ===================================
    📒 Resources Referenced in this Episode: 📒
    ===================================

    Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones
    by James Clear (Author)
    https://amzn.to/3A9TBgt

    Good to Great: Why Some Companies Make the Leap...And Others Don't
    by Jim Collins (Author)
    https://amzn.to/3X2v0Dv

    Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!
    by Robert T. Kiyosaki (Author)
    https://amzn.to/3WR4Env

    **TIMECODES**
    00:00:00 - Implementing Traction in Business Operations
    00:07:09 - Building Relationships and Achieving Goals
    00:22:12 - Cultivating a Supportive Company Culture
    00:25:35 - P.S.

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    Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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    26 分
  • 030: Empathy in Leadership for a Balanced Workplace
    2024/11/12

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    In this episode, Marc Thomas and Ivan Fernandez explore the transformative role of empathy in leadership and how it can create a balanced, thriving workplace. They dive into the power of emotional intelligence to turn traditional office dynamics into supportive, collaborative environments. Discover practical strategies for building genuine connections with your team, setting boundaries, and fostering a culture where everyone feels valued.

    Marc and Ivan share real-life stories and actionable insights, discussing everything from starting meetings with personal highlights to using social gatherings to strengthen bonds. Learn how empathy not only improves work-life balance but also enhances productivity and motivation. By embracing emotional intelligence, leaders can cultivate a work environment that feels more like a family than a corporate machine.

    If you're ready to lead with empathy and make your workplace a place where everyone can bring their best selves, this episode is for you.

    Ivan Fernandez on LinkedIn:
    https://www.linkedin.com/in/ivan-fernandez-9a41958

    spn networks:
    https://spnnetworks.com

    ===================================
    📒 Resources Referenced in this Episode: 📒
    ===================================

    Simple Truths of Service Paperback – March 1, 2019
    by Ken Blanchard (Author), Barbara Glanz (Author)
    https://amzn.to/3zX2kCw

    The Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities
    by Patrick M. Lencioni (Author)
    https://amzn.to/3A55gx9

    Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire – January 17, 2023
    by Dan Martell (Author)
    https://amzn.to/3Yk3hz2

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    Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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    19 分
  • 029: Resilience Amid Chaos: What Truly Matters in Life and Business
    2024/11/05

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    Ever wonder how to juggle life's chaos with grace and a sense of humor? Join us for a heartening chat with Paul, whose journey of managing personal hurdles and business challenges is both inspiring and insightful. From dealing with a significant other's medical concerns to the stress of building a new home, Paul has faced it all without losing sight of what truly matters: health and relationships. His story of acquiring another company amidst these pressures is a testament to his resilience. He shares the smart strategies he used to delegate tasks, especially IT, to keep his business thriving even during personal emergencies. Paul's positivity and laughter are infectious, and his insights on prioritizing what truly matters might just transform your perspective on balancing life and work.

    In the second part of our conversation, we explore the dynamics of empowering a team to grow and succeed independently. By sharing his approach to fostering a culture of learning at one's own pace, Paul highlights the power of documenting processes and encouraging independent problem-solving. His strategy of blending speed with thoughtful learning has led his team to execute tasks with confidence and efficiency. Listen in to discover how fostering team autonomy not only bolsters business continuity but also nurtures a collaborative environment primed for continuous improvement. This episode is packed with lessons on resilience, adaptability, and the value of nurturing a self-reliant team amidst the unpredictable twists of life.

    IT Haven:
    https://ithavenpro.com

    Paul Haven on LinkedIn:
    https://www.linkedin.com/in/paul-havens-it-haven

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    Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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    10 分
  • 028: From Tragedy to Triumph: Harnessing Gratitude and Community Strength
    2024/10/29

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    What would you do if an unexpected tragedy changed your life forever? Our guest shares their deeply personal and emotional journey following a catastrophic car accident on Christmas Eve that left them facing life in a wheelchair. Hear how a spontaneous decision to start running fortuitously put them in peak physical condition, a factor that played a crucial role in their resilience and recovery. As they navigate the profound challenges of physical and emotional healing, their story becomes a testament to the power of determination and transformation after loss.

    The episode takes a heartfelt look at the indispensable role of family and community in overcoming adversity. Our guest recounts how, amid the shock and sorrow, their family rallied together, each member providing the strength needed to endure and adapt. From the touching gestures of high school referees to the surprising support from Ohio State's president Gordon Gee and Coach Trestle, you'll learn how collective kindness and support became a cornerstone in their recovery journey.

    We round off the conversation with a focus on gratitude and the unexpected blessings that emerge from hardship. Through stories of unexpected kindness, from supportive calls by coaches to uplifting messages from strangers, our guest highlights how gratitude can transform one's outlook even in the darkest times. This episode offers a powerful reminder to appreciate daily moments of kindness and to reflect on life's positive aspects, helping us all find resilience in the face of our own challenges.

    ==================================
    📒 The Books Referenced in this Episode: 📒
    ===================================

    Beyond 1%: Unleashing Your Potential Against All Odds Hardcover – by Brock Mealer (Author)
    https://amzn.to/4dOA7wI

    Visit Brock Mealer's website:
    https://brockmealer.com

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    Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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    19 分
  • 027: The One Decision That Turned Adversity into an Empire
    2024/10/22

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    What if you could transform childhood adversity into a thriving business empire? Our guest for this episode did just that. Growing up in the foster care system, our guest faced significant challenges, yet they found strength in adversity, turning their circumstances into a powerful force for success. At the tender age of 13, they discovered a natural affinity for technology, which became not only a lifeline but a launching pad into the world of entrepreneurship. This episode promises a deep insight into how resilience, creativity, and a strong sense of self-sufficiency can shape an entrepreneurial spirit and drive someone to make a lasting impact in the world of IT and cybersecurity.

    Journey with us as we explore the remarkable path of our guest, from fixing computers in exchange for home-cooked meals to founding leading IT and cybersecurity companies. Their story is an inspiring testament to how grit and innovation can lead to financial independence and business success. Listen in as they share their journey from a teenage tech enthusiast to a successful entrepreneur, emphasizing the importance of cutting-edge IT services to empower businesses in today's digital landscape. This is a story of turning challenges into opportunities, and a testament to the power of passion and perseverance.

    MYDWARE IT Solutions Inc.:
    https://mydware.com

    Darryl Cresswell on LinkedIn:
    https://www.linkedin.com/in/darryl-cresswell-mydware-it-solutions-inc

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    Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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    15 分
  • 026: Craft a Life of Purpose and Spiritual Resilience
    2024/10/15

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    What does it take to transform past mistakes into a path of consistent goodness? Our guest shares his journey from a tumultuous past to a life defined by integrity and personal growth. Have you ever wondered how your daily habits are shaping your true identity? Discover how he navigated the challenges of relationships and business with unwavering principles, illustrating the profound impact of habitual consistency in shaping who we become. Through candid anecdotes, he reveals the driving forces behind his multiple books, starting with 'Wired Differently,' and how these narratives aim to inspire others to commit to doing good, even when faced with adversity.

    Join us and reflect on your own journey as we explore the intricate dance between temptation and redemption in today's distraction-laden world. Our guest candidly discusses the pervasive challenges of digital temptations and shares effective strategies for maintaining focus on spiritual and personal growth. He reveals how his faith has been a cornerstone in his journey, inspiring books like 'Drift Again' and 'Your Will Be Done,' which delve into themes of human imperfection and spiritual resilience. You'll learn about the daily habits that can help you build integrity and overcome adversity. Tune in to be motivated and encouraged on your path to personal development and to find the strength to stay true to your mission of spreading goodness.

    Your Will Be Done: How To Become Wired Differently
    by Todd Saylor (Author)

    DriftAgain: 8 Traits of Supremely Purposeful People (Wired Differently)
    by Todd Saylor (Author)

    Wired Differently: Leveraging Your Favors on Fulcrum Principles
    by Todd Saylor (Author)

    The Wired Differently Experience:
    @ToddSaylorWiredDifferently

    Wired Differently:

    Todd Saylor Wired Differently on Facebook:

    Tom's Donuts "The Donut Capital Of The World":

    Lake Life Traditions Grill:

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    Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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    15 分
  • 025: The Power of Being Authentically You at Work
    2024/10/08

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    Imagine a world where your professional success isn't dictated by your appearance. Bold tattoos, vibrant hair colors, and cultural piercings shouldn't overshadow your skills and character, especially in industries as traditionally rigid as oil and gas. Join us as we challenge the outdated norms that equate conformity with competence, drawing from personal stories and workplace experiences in environments like Starbucks and McDonald's. We question why customer service standards are tied to old-fashioned ideas about appearances, advocating for a shift towards valuing diversity and individual expression across all job sectors.

    In a world slowly embracing change, the path to self-expression and career advancement can still be fraught with challenges, especially for those from diverse backgrounds. We explore how the younger generation is redefining success by prioritizing authenticity over societal expectations, and how personal expression can be a powerful tool in breaking stereotypes. From contrasting historical business attire with modern acceptance to questioning materialistic measures of professional worth, we envision a future where your thoughts and contributions hold more value than superficial appearances. Join us in celebrating individuality and building supportive networks that foster a more inclusive society.

    Desraie Thomas on LinkedIn:
    https://www.linkedin.com/in/desraie

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    Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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    14 分
  • 024: Crafting Unforgettable Customer Experiences
    2024/10/01

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    Discover the secrets to becoming a successful speaker and consultant in customer service excellence with our guest who transformed from a salon owner to a renowned industry expert. Are you eager to craft unforgettable customer experiences that leave a lasting impact? Learn how local speaking engagements led to national demand, culminating in the publication of 'Secret Service' in 2003, a book that revolutionized their career. Hear firsthand about working with top companies like Ritz Carlton and Starbucks, and the establishment of The DeJulius Group, a powerhouse in customer service consulting.

    *Uncover the essential skills for mastering customer service and relationship building within any organization. Learn the '5 E's of Genuine Hospitality' and discover how to apply them effectively. We explore practical techniques like 'beat the greet' and the significance of positive language, illustrated through unique personal anecdotes and family traditions. Find out how to maintain strong interpersonal connections in our increasingly digital world, and why these skills are more valuable than ever.

    Embark on a journey through the trials and triumphs of entrepreneurship, where lessons in resilience and the importance of a strong company culture are paramount. Our guest shares pivotal moments that shaped their business philosophy, emphasizing how to balance immediate successes with long-term reputation building. Hear why consistent customer service is crucial across all business seasons and learn strategies to ensure exceptional client care that guarantees continued loyalty. Don't miss this engaging conversation filled with practical strategies and inspirational stories that will inspire and empower you to elevate your customer service game.

    John R. DiJulius III on LinkedIn:
    https://www.linkedin.com/in/dijulius

    The DiJulius Group
    http://www.thedijuliusgroup.com

    The Customer Service Revolution Podcast
    https://thedijuliusgroup.com/the-customer-service-revolution-podcast

    John R. DiJulius III on YouTube
    https://www.youtube.com/@dijuliusgroup

    Meet as Strangers Leave as Friends | John DiJulius | TEDxAkron
    https://www.youtube.com/watch?v=QfWgKZzsuMc

    📒 The Books Referenced in this Episode: 📒
    ===================================

    The Employee Experience Revolution: Increase Morale, R

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    Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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    30 分