For episode 80 of Entrepreneur Rx, John welcomes back John Criswell, founder, chairman, and CEO of Porter, a transformative healthcare solution that aims to improve the home healthcare journey for payers and their vulnerable members. John Shufeldt’s venture capital firm, Xcellerant Ventures, also recently invested in Porter.

Porter utilizes AI-derived insights and a dedicated clinical team, along with a member-facing platform, to offer a personalized and efficient way for health plan members to navigate the complexities of at-home healthcare. The company focuses on driving better outcomes, improving quality, optimizing risk adjustment, and increasing member retention for payers.

In this interview, John Criswell highlights the challenges of navigating the healthcare system and emphasizes the need for simplification. He explains that Porter aims to streamline the process and provide support for patients and caregivers. John then talks about how he started Porter right in the middle of the COVID-19 pandemic and notes the challenges of managing a startup during such a time. He also discusses the transition to a post-COVID leadership style and the impact of remote work on new entrants to the workforce.

John goes on to address the changing dynamics in healthcare and explains that Porter's focus on care coordination and support during transitions of care can help reduce medical malpractice risks for hospitals and providers. He wraps up by offering advice for first-time entrepreneurs and expressing his optimism for the future of Porter.