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サマリー
あらすじ・解説
Managing your own emotions is one thing, but managing others' emotions is a whole different ball game. To do that, leaders need to develop empathy. And to develop empathy, leaders need to develop an ability to listen deeply.
This is part 3 of a series on Emotional Intelligence. The topic: social awareness.
In this episode, we cover:
- What it means to "listen deeply"
- The three levels of listening
- The mindsets needed to become an extraordinary listener
- How and when to access each level of listening
Links
level7.is
@level7leadership