Ep.16: Join in for a rich and powerful discussion with Dr. Carlos Manzano, PhD., Deputy Executive Director of Communications & Public Engagement for the NYC Commission on Gender Equity—that moves Heidi to tears at one point—on a number of important topics including:

*CORRECTION: Heidi cited an incorrect statistic, stating "New York City has a population of 20 million". New York City metro region (a tri-state area), and the State of New York are both in the 20+ million range, but NYC proper is actually 8 million.

• The incongruency of leadership and inherent bias
• Communal and agentic tendencies
• The Glass Ceiling
• Carlos' "magic wand" policy change
• Body language, specific word choices, and more communication tips
• Presentation technique helpful hints
• Communicating for understanding vs. ego
• Striving for equity...even when it comes to air conditioning
• #1 Advice: Be Authentic

BIO - Carlos Manzano, PhD

DEPUTY EXECUTIVE DIRECTOR FOR COMMUNICATIONS & PUBLIC ENGAGEMENT

Carlos Manzano is a strategic communicator with experience in the public sector, academia, and consulting. His career began in the private sector at Bear Stearns & Co. and later at Commerzbank on Wall Street. He veered his career toward New York City (NYC) local government where he worked at various agencies, including the Office of the Mayor. He held positions as Director of Partnerships at the NYC Department of Information Technology, Executive Director of Mayor Bloomberg’s Latin Media and Entertainment Commission (LMEC) at the Office of the Mayor, and Assistant Commissioner at the NYC Department of Youth and Community Development. He also worked at the NYC Board of Elections and the NYC Department of Education. He has taught graduate courses at Columbia University in the M.S. in Enterprise Risk Management program and at New York University in the M.S. in Public Relations and Corporate Communication program. Manzano holds a Doctor of Philosophy degree in Public Administration from Florida Atlantic University, an M.P.A. in Public Administration, and an M.S. in Public Relations and Corporate Communication, both from New York University. He received his Bachelor of Arts from Queens College, CUNY.