• Ep#35: The Anatomy of an Experience

  • 2024/08/27
  • 再生時間： 51 分
  • ポッドキャスト

Ep#35: The Anatomy of an Experience

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  • Experience — a term that's become ubiquitous in business, but do we really know what we mean when we say Customer Experience, Employee Experience, Patient Experience, and the like? In this episode, Dr Dani and Designer Peter explore the anatomy of an experience.

    In this episode, you will:
    • learn what is meant by experience
    • understand the macro and micro-moments that shape an experience
    • discover practice insights on designing an experience

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あらすじ・解説

Experience — a term that's become ubiquitous in business, but do we really know what we mean when we say Customer Experience, Employee Experience, Patient Experience, and the like? In this episode, Dr Dani and Designer Peter explore the anatomy of an experience.

In this episode, you will:
• learn what is meant by experience
• understand the macro and micro-moments that shape an experience
• discover practice insights on designing an experience

社会科学 経済学 科学
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