In this episode, hosts Kaleb Rosenberg and Owen Granger discuss the challenges business owners face when things don't go according to plan. They dive into the importance of flexibility, adapting to unexpected changes, and learning from mistakes, while emphasizing the critical role of systems, accountability, and evaluation in business growth. Through personal stories and industry insights, they outline how small business owners can effectively scale by preparing for the unpredictable and embracing a sustainable approach to growth.

1. Expect Problems – No matter how well you plan, issues will arise. The key is to anticipate challenges and adapt quickly when things go wrong.
2. Accountability is Crucial – Taking ownership of mistakes, whether personal or from the team, is essential for effective problem-solving and maintaining control.
3. Emotional Reactions Hurt Decision-Making – It's vital to manage emotions and avoid reacting based on ego or frustration when problems occur.
4. Evaluate Regularly – Both successes and failures should be evaluated thoroughly to identify what worked and what didn’t, allowing for continuous improvement.
5. Scaling Sustainably – Growing too fast without the proper systems in place can lead to chaos. It's better to grow sustainably, with a clear plan, support systems, and the ability to adapt as needed.

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