Meet Leo

In this episode of Protea Conversations, Leo Bakerian, the founder of Professional Computer Concepts (PCC), shares his journey in the world of IT and cybersecurity. Leo's interest in computers began in middle school, and he pursued a career in IT after completing his education.

He started PCC 22 years ago and has been providing IT support and cybersecurity services to businesses, with a focus on professional services, legal, construction, and manufacturing industries. PCC offers a comprehensive range of services, including remote support, security solutions, and unlimited IT support. Leo emphasizes the importance of staying up-to-date with the latest cybersecurity tools and practices to protect businesses from cyber threats. Leo discusses the importance of privilege access management software and the need for strong cybersecurity measures. He emphasizes the growth of his team and the importance of documentation and processes in his company.

Leo also shares insights on managing a team and the challenges of letting go. He highlights the value of mentors and coaches in business and recommends reading the book 'E-Myth' by Michael Gerber. Leo's interesting fact is that English is not his first language, having been born in Israel.

Takeaways

- Leo Bakerian started Professional Computer Concepts (PCC) 22 years ago and has been providing IT support and cybersecurity services to businesses.

- PCC offers a comprehensive range of services, including remote support, security solutions, and unlimited IT support.

- Leo emphasizes the importance of staying up-to-date with the latest cybersecurity tools and practices to protect businesses from cyber threats.

- PCC focuses on professional services, legal, construction, and manufacturing industries.

Chapters

00:00 Introduction to Protea Conversations

00:29 Introducing Leo Bakerian and Professional Computer Concepts 01:16 Leo's Background and Experience in IT

05:30 Leo's Journey into the World of IT

09:37 The Importance of Cybersecurity

10:29 Leo's Role in Cybersecurity

16:25 Starting Professional Computer Concepts

24:18 Evolution of Services Offered by PCC

27:02 Providing Managed IT Services

28:07 Cybersecurity Services Offered by PCC

29:23 Privilege Access Management Software

30:45 Growing the Team

31:23 Importance of Documentation

33:42 Creating a Learning Environment

35:05 Providing Information to Clients

35:34 Managing a Team

39:19 Challenges of Letting Go

44:16 Challenges of Documentation

47:51 Short-Term Goals

49:35 Valuable Advice

52:37 Interesting Fact About Leo

54:13 Rapid Fire Questions

Connect with Leo

Personal LinkedIn - https://www.linkedin.com/in/leobakerian/

Business LinkedIn - https://www.linkedin.com/company/professional-computer-concepts-inc-/