• Episode 3: Collecting hard & soft data on business relationships

  • 2023/09/26
  • 再生時間： 17 分
  • ポッドキャスト

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Episode 3: Collecting hard & soft data on business relationships

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  • This episode focuses on using data collection and analysis tools to measure the existing health and future potential value of customer or client relationships. Specifically, it explores, ·       what current relationship assessment tools are typically used by businesses ·       the pros and cons of different techniques, given the complexity of business relationships ·       knowing what questions to ask ·       the differences between client satisfaction and client commitment As usual, there are three specific ‘takeaways’ to help the listeners gather and apply actionable relationship intelligence® Learn more about your ad choices. Visit megaphone.fm/adchoices
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あらすじ・解説

This episode focuses on using data collection and analysis tools to measure the existing health and future potential value of customer or client relationships. Specifically, it explores, ·       what current relationship assessment tools are typically used by businesses ·       the pros and cons of different techniques, given the complexity of business relationships ·       knowing what questions to ask ·       the differences between client satisfaction and client commitment As usual, there are three specific ‘takeaways’ to help the listeners gather and apply actionable relationship intelligence® Learn more about your ad choices. Visit megaphone.fm/adchoices
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