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サマリー
あらすじ・解説
Keeping labour costs down while maintaining excellent service can be tricky. Ben offers insights on how to structure shifts, manage staffing levels, and cross-train employees for multiple roles to enhance efficiency.
Content Highlights:
- Creating flexible schedules based on foot traffic
- Reducing turnover with cross-training
- Forecasting busy periods and aligning labour needs
- Using software to track and optimize labour costs