Episode 4 | "Walk the talk": Former John Lewis boss talks trust, integrity and leadership
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“You came out of that with your integrity intact.” That, says Sir Andy Street, was what mattered most after losing a mayoral election.
The ex-John Lewis CEO and former West Midlands Mayor joins WBS Professor Tina Kiefer to explore what authentic leadership looks like—when values are tested in public, on this episode of Lead Out Loud.
From building Britain’s most trusted retailer to leading in politics, Andy reflects on why trust, consistency, and transparency matter more than ever. Tina brings a psychological lens, revealing how leaders shape culture not through slogans, but daily behaviour.
Together, they unpack why emotional intelligence is a leadership essential—and why walking the talk, even under pressure, is the true mark of a great leader.
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