With disruptions becoming more frequent, companies must adapt or risk falling behind.

To stay ahead, many are embracing new technology, with AI emerging as a powerful tool for enhancing supply chain agility and resilience.

In this episode, Steve Hochman, VP of Research at Zero100, joins hosts Reid Jackson and Liz Sertl to talk about the key trends shaping the future of supply chains. He highlights the need for organizations to adapt by improving cross-functional collaboration and leveraging artificial intelligence.

In today’s rapidly changing global environment, organizations must focus on their people, processes, and technology to build lasting supply chain resilience.

In this episode, you’ll learn:

• Effective ways to leverage AI for automating supply chain operations
• The importance of cross-collaboration for a more integrated and responsive system
• How to implement small-scale AI experiments for meaningful impact

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(03:10) The rise of supply chain volatility

(08:12) Cross-functional collaboration in supply chains

(15:35) Innovation through AI experiments

(17:48) Case study: Shein’s use of AI for e-commerce

(21:07) The importance of data management

(25:40) Considering the ethical implications of AI

(31:16) Future trends of AI in supply chains

(32:39) Steve Hochman’s favorite tech

Connect with GS1 US:

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Connect with the guest:

Steve Hochman on LinkedIn

Check out Zero100