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Escaped bugs can break more than your code—they can break the bank, too.

In this episode of Test Case Scenario, Jason Baum, Evelyn Coleman, and Marcus Merrell break down the connection between software quality and business impact. They talk about how to approach postmortems, why some features matter more than others, and how technical teams can align their work with business goals.

You’ll also hear real-life stories of bugs that cost companies millions and learn practical tips for balancing technical needs with business priorities in industries like retail, finance, healthcare, and government.

Join us as we discuss:
(00:00) Introduction
(01:26) The economic impact of testing and quality failures
(02:30) Bridging the gap between technical and business priorities
(04:18) Examples of costly bugs and lessons learned
(06:50) Building trust through proactive testing strategies
(09:39) Testing challenges for retail, finance, and healthcare
(13:17) Prioritizing workflows and key takeaways for testers
(20:38) The importance of accessibility and integration testing
(27:47) Looking ahead to 2025

We’d love to hear from you! Share your thoughts in the comments below or at community-hub@saucelabs.com.

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