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サマリー
あらすじ・解説
Even if you have all your ducks in a row, negotiations can throw us something completely unexpected.
One left-field comment can take the wind out of our sails and derail our plans.
Instead of letting your brain pull an amygdala hijack and respond rashly, there is a safety lever that will allow us to respond in our best light.
How do we respond to the unexpected without sabotaging ourselves?
In this episode, I share how to deal with something you weren’t ready for in a negotiation.
Three Things You’ll Learn In This Episode
- Grace in the face of bad news
If the conversation uncovers bad news, how do we maintain composure?
- A well thought-out response vs. a rash reaction
How do we take a productive pause from the conversation and create space to regroup later?
- A win-win
How do we make sure both parties leave the conversation feeling like value was exchanged?