Chris Evans, Co-founder and Chief Product Officer of Incident.io joins us to talk about all things incident-related. Chris, previously the Director for Platform and Reliability at Monzo is a regular conference speaker and author of a number of articles about incident management and observability.

In this episode, we discuss

1. The origins of Incident.io, including Monzo's open-source tool, Response [00:01:50]
2. Building incident management tools as a way of expanding an incident management rota [00:02:38]
3. Why existing incident management tools haven't managed to solve the problem of painless incident management [00:08:07]
4. Chris's dream of building a tech company from the ground up [00:09:56]
5. What it was like to move from Monzo to Incident.io [00:12:47]
6. What does good incident management look like? [00:18:20]
7. At what point should a company be setting up on call rotas? [00:20:52] 
8. Metrics and incidents - how to do it well [00:24:06]
9. How to make incident management a better dev experience [00:27:20]
10. On why we should all be speaking at conferences [00:39:48]

You can see the doodle of Chris, plus find all the links and show notes over on https://humansplus.tech/podcast-chris-evans/ 

We're joined by the incredible Sarah Wells. Sarah's most recently worked as Technical Director for Engineering Enablement at the Financial Times, where she spent the last 11 years leading tech teams as well as defining the tech strategy and product roadmap inside the FT. Sarah's also a frequent conference speaker presenting on topics ranging from microservices to engineering productivity. 

In this episode we discuss Sarah's experience of working at the Financial Times, learn the secrets behind successful Engineering Enablement, and learn how to create a Golden Path. Sarah also shares how the FT increased diversity in tech plus shares some great new book recommendations.

We're thrilled to be joined by the incredible Kelsey Hightower! 

Kelsey is a Principal Engineer at Google, an author, and a prolific speaker and tweeter of tech trends. Kelsey is a vocal Kubernetes advocate and has played a massive part in teaching the Tech industry about the power and intricacies of Kubernetes. Kelsey is also possibly the kindest and most helpful person in Tech today!

In this episode we discuss:

1.  How Kelsey became known as the nicest person in tech [00:01:57]
2.  Kelsey's background and how he got to where he is today [00:05:59]
3.  How to go from running your own company to joining the big enterprise world [00:08:53]
4.  How Kelsey stays up-to-date on tech [00:12:33]
5.  On how to give people advice [00:15:12]
6. Self-taught vs University education [00:19:01]
7. Dealing with frustration when learning [00:21:01]
8. Kelsey's experience of going from a data center to Principle engineer. How to move from step A to step B [00:27:57]
9. Responding when you feel like you're the token under-represented person [00:32:18]
10. The one thing Kelsey wishes everyone would take-away to help Tech become a better place [00:35:55]
11. Open Source as a model for collaboration and a framework for disagreements [00:39:08]
12. Kubernetes, and whether it has lived up to the hype [00:41:58]
13. How to influence [00:46:49]

You can see the doodle of Kelsey plus find all the links and show notes over on https://humansplus.tech/podcast-kelsey-hightower/