Eric Brown is the Founder and CEO of GO2 Delivery, a courier company specializing in same-day, carbon-neutral logistics for healthcare, B2B, and B2C companies. With over 27 years of experience in the fulfillment and delivery industry, he founded Fulfilltopia, an e-commerce pick and pack fulfillment center, where he managed operations for 12 years. Eric is also the Founder and CEO of Deliver Local, an e-commerce platform enabling restaurants and retail businesses to market and sell their products online. Additionally, he’s a six-time Inc. 5000 honoree and a mentor in the startup community.

The courier market is evolving with compliance standards and new technology. From regulatory red tape and shifting market demands to sustainability pressures and workforce challenges, entrepreneurs must constantly adapt. How did one founder stay competitive while integrating innovation, purpose, and operational excellence?

As an entrepreneur in the logistics space, Eric Brown reinvented his leadership style and his business model to stay competitive in the industry. He prioritized sustainability by rethinking delivery operations and embedding environmental responsibility into his strategy. Eric also leveraged lean processes and strategic technology integration to differentiate his offerings. Rather than focusing on daily execution, he recommends empowering a trusted team and maintaining high-level innovation.

Join Susan Kearney in the latest episode of Growth + Exit as she chats with Eric Brown, Founder and CEO of GO2 Delivery, about building a purpose-driven, scalable logistics business. Eric discusses his evolution as a leader, the influence of his early entrepreneurial experiences, and lessons in trust and delegation.