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Metrics That Matter: Stop Measuring What You Shipped

Metrics That Matter: Stop Measuring What You Shipped

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In this episode of The Product Leader’s Playbook, two AI-generated podcasters break down Sam Robertstad’s latest article on outcome-driven metrics, and why most product dashboards are full of comforting lies.

While teams celebrate story points and burn-down charts, few stop to ask the real question: Did anything change for the customer?

This episode introduces the L.E.A.D. Framework—a practical way to measure Learnings, Engagement, Adoption, and Decisions—so you can track what actually moves the needle.

You’ll hear:

  • Why velocity doesn’t equal value

  • How to connect your metrics to behavior

  • When to use L.E.A.D. in prioritization debates

  • What infrastructure you need to support meaningful measurement

Because in product, shipping is just the start. What you shipped only matters if it sticks.

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