“If you take care of your people, everything else will follow.” - Brian Garish

In today’s conversation, Brian shares about his early experiences as an employee, and how he learned early on that when leaders create a culture of inclusion around decision making, they are not only impacting the organization. They are impacting people.

Brian talks about how culture is Banfield’s top priority, and that if you take care of your people, everything else will follow. He explains the critical components of Banfield’s strategy: equity, inclusion, and diversity; and defined health and well-being journey that is part of everything Banfield does to create a better world for their associates.

Brian explains and demonstrates the importance of creating personal connections and being vulnerable as a leader, genuinely welcoming feedback from employees, customers, and the community.

Under his leadership, he has brought Banfield from a company with the highest turnover to a company with the lowest turnover. His key advice for leaders? Never underestimate the impact you can have on people in society.

“So when you think about human-centered leadership skills and business-centered leadership skills and meeting your organization and meeting your people where they are, right now, they need a heavy dose of the human-centered leadership skills. They need nurturing, support, compassion. They need someone that can model self-care skills. So when do we ever as CEOs think about how to model self-care? Like that’s a conversation that hasn’t been happening.”

In this episode of the Moments with M3 Leadership Podcast, host Mary Malone McCarthy welcomes to the show Suzi Sosa, Co-Founder, and CEO of Verb, a learning, and development company transforming leadership training at work. In today’s conversation, Suzi recounts her journey from working for the federal government to a fintech startup and finally discovering her true passion, social entrepreneurship. We discuss the tenets of conscious capitalism and the responsibility of a CEO and their call to greatness in being a conscious leader. She shares how the conscious capitalism community believes that capitalism has so much inherent good to bring to humankind in terms of wealth creation and opportunity, and how capitalism is part of the solution. We also discuss the need for leaders today to be equipped with human-centered leadership skills in addition to the regular manager fundamentals, and how learning programs can incorporate skills like self-awareness, empathy, purpose, and inclusion into classic “rhythms of management” training. As we close out the episode Suzi opens up about a difficult situation she and her company faced and the impact it had on her perspective. In her experience, she shares how there is no more room in her leadership to take care of people that were previously outside of her radar, and how important it is to stay open and stay curious.

“It's been a really big shift for a lot of leaders to go from maybe focusing more on productivity and accountability to now having to focus on well-being and psychological safety.” - Suzi Sosa

In this episode of the Moments with M3 Leadership Podcast, Mary Malone McCarthy of M3 Placement & Partnership, and Harriet Harty, Chief Administrative Officer of ADT host the virtual panel event: Reimagining the Future of the Workplace. Mary Malone and Harriet welcome industry leaders for a thoughtful conversation on how businesses have adapted to the “new normal” working environment. You’ll hear about what leaders are doing to manage a remote team, how to stay engaged with your team, how to handle a shift in employee expectations as the desire to remain in remote or hybrid models has become commonplace, and much more. Join us for a deep dive into “reimagining” the future of the workplace.