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Why do we have so many managers, but so few leaders? What does it even mean to be a leader? How do you become one? In this episode, I talk with Jennifer Borchardt, VP of Experience, Financial Services at Publicis Sapient about how to cross over into leadership.

The episode begins with Jennifer reflecting on her journey and how her view of leadership has evolved over time. Jennifer has worked in various roles within the sector, most recently leading an experience practice for financial services at a large global digital transformation consultancy. Jennifer and Devin discuss the difference between management and leadership, with the consensus that the two roles involve different skills and mindsets.

Jennifer emphasizes the importance of sharing a vision with a team and letting individuals figure out how to achieve it. Serious about mentorship, Jennifer shares her experience providing guidance to others in their careers, attributing her success to individuals who poured into her life and offered their insight and wisdom. The conversation concludes with Jennifer’s thoughts on humility, mentorship, meaning in work, and the importance of rest alongside labor.

00:00 Introduction to Leadership vs Management
00:08 The Importance of Vision in Leadership
00:54 Guest Introduction: Jennifer Borschart
02:44 Jennifer's Career Journey and Current Role
04:25 The Path to Leadership and Its Challenges
11:03 The Impact of Leadership on Personal Growth
12:09 The Intersection of Leadership and Personal Interests
15:23 The Role of Humility in Leadership
18:08 The Struggle Between Leadership and Management
27:19 The Role of Leadership in Financial Services
31:20 Taking Control of Your Life Through Financial Understanding
32:50 The Influence of Personal Background on Leadership
33:34 Is Adversity Necessary for Good Leadership?
37:24 The Importance of Rest and Reflection in Leadership
43:59 The Role of Mentorship in Leadership Development
48:43 The Impact of Intrinsic Motivation and Humility in Leadership
52:23 The Significance of Your Work and Its Impact on Others
56:14 Closing Thoughts on Leadership and Career Growth

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A production of Outserve Group LLC. Visit [www.devinwsmith.com](http://www.devinwsmith.com/) for more.

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