Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss how micro-tasks— those small, repetitive interruptions that chip away at focus—can disrupt productivity and mental clarity. Discover how leveraging technology to filter distractions and automate routine tasks can help you reclaim valuable time and stay focused on what truly matters.

In this episode, Kerry and Jimmy delve into the psychology of constant interruptions and their impact on productivity, often costing property management teams up to half a day of valuable time. They discuss how implementing a robust suite of tech tools—from self-service chatbots and online portals to digital onboarding processes—combined with automation and artificial intelligence can transform operations. By streamlining workflows, enhancing customer experiences, and driving efficiency, these technologies empower teams to focus on what truly matters and achieve greater organizational success.

Kerry and Jimmy’s Words of Wisdom: “In a world overwhelmed by constant notifications, endless to-do lists, and digital noise, maintaining focus is more challenging than ever. By integrating self-service and automated technologies, you can reduce daily distractions for your customers while empowering your team to concentrate on the larger projects that drive your business forward.”

Resources: Leading The Way in Driving Digital Transformation

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss the transformative role of technology in the multifamily housing industry and how the sector needs to accelerate adoption to meet the demands of modern renters through reimagining transactions at every stage of the renter lifecycle.

In this episode, Kerry and Jimmy explore how cutting-edge technologies, such as artificial intelligence, automation, and self-service platforms, transform the multifamily housing industry, revolutionizing everything from leasing and resident services to property management and operations. They explore the evolution of AI-powered platforms and automated solutions that significantly improve efficiency, accuracy, and service delivery over manual processes.

Kerry and Jimmy’s Words of Wisdom: “Automated marketing and leasing workflows ensure prospective renters receive timely follow-up and communication to shorten leasing cycles and reduce human error. By integrating automation into daily operations, multifamily properties can significantly reduce overhead, eliminate redundancies, and improve overall productivity.”

Resources: Driving Rapid Transformation Across The Multifamily Housing Industry

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss the Junk Fee Act for Rental Housing, which is designed to bring greater transparency and fairness to the rental process and ensure that renters are not caught off guard by unexpected costs, through requiring clear disclosure of all fees upfront.

In this episode, Kerry and Jimmy dive into the potential implications of the Junk Fee Act, as they explore the types of fees it targets and discuss how multifamily housing operators might adapt their practices through disclosing those fees at various stages of the process – starting with marketing. They discuss how providing this level of transparency from the beginning can benefit renters and cause operators to streamline their fee structures.

Kerry and Jimmy’s Words of Wisdom: “By shedding light on the true cost of renting from the start, we’re not just meeting a regulation—we’re building trust and reshaping renter expectations. The Junk Fee Act challenges us to redefine what transparency really means in multifamily housing. It’s about turning what used to be hidden costs into a clear, upfront commitment to our renters, making sure they know exactly what to expect from day one.”

Resources: Junk Fee Act Compliant Solution for Multifamily Housing